Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing incorrect orders and long wait times.
Food Quality
Several reviews mentioned issues with food quality, including cold or burnt items, and unsatisfactory coffee.
Cleanliness
There were complaints about cleanliness, including dirty food items and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good coffee, highlighting a few positive experiences.
DV
Dorys Viches
1 day ago
5.0
Love the customer service !
CR
Christina Rivera
Jan 2, 2026
5.0
I came to this location on 1-2-26. I visited at 3:13 pm. A great young gentleman named Delnacer served me with the up most respect. He was so kind and got my order correct the first time. I ordered a sandwich and it was absolutely delicious!! I would Love to see more employees like this young man work at this location. I will definitely be coming back as long as he’s working!!!
FG
Frank García
Dec 21, 2025
1.0
A young Latin woman with a red bow on her head and with a bad attitude said that you can't use the bathrooms, when she comes to buy something, very bad service, and children running inside the counter
ES
Ely Salamanca
Dec 11, 2025
1.0
Horrible service from the team I don’t want to give any star they are very very extremely rude
What are the operating hours for Dunkin' at 189 Forbes Rd, New Haven, CT?
Dunkin' is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both curbside pickup and delivery services for your convenience.
Can I order Dunkin' menu items ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What are some of the specialties and popular menu items at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. They also offer seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' in New Haven serve breakfast, brunch, and lunch?
Yes, this Dunkin' location serves breakfast, brunch, and lunch to satisfy your meal needs throughout the day.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' offers a drive-thru service for quick and convenient ordering.
What nearby points of interest can I visit before or after my visit to Dunkin'?
Nearby places include another Dunkin', EVgo Car Charging Station for electric vehicles, and Tacos Santa Fe if you're craving Mexican food.
Are there any automotive services close to Dunkin' at 189 Forbes Rd?
Yes, several automotive services like Tire Centers Inc, Wilson Maturo Motors, and Mike's Truck & Trailer Repair are nearby for your vehicle needs.
Is there a place nearby to get groceries or specialty foods near Dunkin'?
Yes, Onofrio's Fresh Cut and Onofrio's Ultimate Foods are nearby grocery stores where you can purchase fresh and specialty foods.
Does Dunkin' welcome families and children at this location?
Yes, this Dunkin' location welcomes families and children, making it a great stop for all ages.