Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
382 reviews
5 stars
198
4 stars
73
3 stars
39
2 stars
18
1 star
54
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.
Service Speed
Many reviews highlighted slow service, with long wait times at both the drive-thru and in-store.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Food Quality
There were complaints about food quality, including cold items, burnt hash browns, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and coffee.
- KYKatie Yates3 days ago5.0One of the best Dunkin's. 🩷🌬🩷
- WZWayne ZollaNov 13, 20251.0Why is this Duncan always closing early? I'm on the road all the time and this Duncan is always closed early
- MDMike DennyOct 12, 20251.0Just left there, not a single customer in the building and they screwed up my entire order. That's $25 straight to the garbage. I'll never go back....horrible experience.
- SSSoriyaJSep 6, 20251.0THEY TAKE FOREVER TO DO THE QUICKEST STUFF LIKE OMG
- DLDamita LavalleeAug 29, 20251.0I swear it’s tradition for them to mess up orders, I bought almost a $6 chicken wrap for them not to put it in my bag, no hash browns, & they messed my coffee up. I don’t know why I continue to go here they repeatedly mess up my order it’s so annoying. I don’t ever eat breakfast so I was really looking forward to that. I’m so mad this locations employees gotta stop flirting with each other and going on their phones and PAY ATTENTION TO THEIR JOB. I BET I’m not the only one with this ongoing issue. Get better workers!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 189 Forbes Rd, New Haven, CT?
Dunkin' is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both curbside pickup and delivery services for your convenience.
Can I order Dunkin' menu items ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What are some of the specialties and popular menu items at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. They also offer seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' in New Haven serve breakfast, brunch, and lunch?
Yes, this Dunkin' location serves breakfast, brunch, and lunch to satisfy your meal needs throughout the day.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' offers a drive-thru service for quick and convenient ordering.
What nearby points of interest can I visit before or after my visit to Dunkin'?
Nearby places include another Dunkin', EVgo Car Charging Station for electric vehicles, and Tacos Santa Fe if you're craving Mexican food.
Are there any automotive services close to Dunkin' at 189 Forbes Rd?
Yes, several automotive services like Tire Centers Inc, Wilson Maturo Motors, and Mike's Truck & Trailer Repair are nearby for your vehicle needs.
Is there a place nearby to get groceries or specialty foods near Dunkin'?
Yes, Onofrio's Fresh Cut and Onofrio's Ultimate Foods are nearby grocery stores where you can purchase fresh and specialty foods.
Does Dunkin' welcome families and children at this location?
Yes, this Dunkin' location welcomes families and children, making it a great stop for all ages.