Dunkin'

3.4
356 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
295 Blake St, New Haven, CT
06515, United States

Hours

Reviews

3.4
356 reviews
5 stars
146
4 stars
62
3 stars
39
2 stars
24
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unprofessional behavior, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions and a lack of cleanliness in the store.

Staff Attitude

Many customers noted rude or dismissive attitudes from staff, contributing to a negative experience.

Order Accuracy

Numerous complaints about incorrect orders, both in-store and through mobile apps, were common.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and good quality drinks.
  • PD
    Philip DePoutot
    5 days ago
    1.0
    Go here all the time and it’s hit or miss, love the ladies that work here but two dudes were there today and they were both high as can be. Made my order wrong and the dude on the register was sitting on his phone. Something gotta change 😭
  • CG
    Calixto Guzman
    Jan 4, 2026
    1.0
    America runs on Dunkin, but not this one. Slowest Dunkin I've ever been to. I'm never going here again. Coffee was the wrost I've ever had in my life. Didn't know coffee could be made so badly. And I live 1 minute down the road. Never again.
  • SO
    Stefanie Ortiz
    Dec 18, 2025
    1.0
    I try and avoid coming to this dunkin, but when the one down the street is packed, I'm forced to. They are extremely slow, unprofessional, and don't listen to what you ask for. I ask for something toasted, they give it to me not toasted, I ask for 3 sugars in my black coffee, and they give me 3 creams no sugar, I ask for no cheese and they give me cheese. The list goes on and on. They even have their children at work with them at the drive thru. I understand needing to bring your child to work for some reasons, but don't let them sit at the drive thru window staring at your customers. Very unprofessional.
  • CN
    Cookie Na
    Nov 16, 2025
    1.0
    Don't come here. The whole staff is unprofessional and they neverr make the coffees right.
  • JL
    Jen L
    Nov 11, 2025
    1.0
    went this morning for the new cookie butter latte. first problem is they don’t know how to listen when you order and when they mess it up after correcting them twice they will sit in the window and talk badly about you right in front of you. the second problem was they made it extremely bad the color was almost black and there were grounds floating at the bottom of the cup. the man with the dirty beard that was running things behind the window was the worst out of all of them. extremely dirty and disgusting. i know it gets busy but to give that gross attitude for simply asking you to give us the order we asked for at the counter was shocking. dirty, disrespectful, and nasty.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 295 Blake St, New Haven, CT?

Dunkin' at 295 Blake St is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 295 Blake St offers both delivery and curbside pickup services.