Brand Certified
Dunkin'
4.0(427 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
255 Kimberly Ave, New Haven, CT
06519, United States
Certified by Dunkin' • Feb 22, 2026
(203) 789-0655
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
427 reviews
5 stars
234
4 stars
83
3 stars
37
2 stars
21
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with several customers expressing frustration.
Coffee Quality
Mixed feedback on coffee quality, with some customers enjoying it while others consistently found it burnt or poorly made.
Cleanliness
Concerns about cleanliness were raised, with some customers describing the location as dirty and unsanitary.
Staff Friendliness
Despite negative experiences, some customers praised friendly staff and good service during their visits.
- ARAudel rubioFeb 7, 20265.0The staff member that helped me was Diana ( spelling ) she was very friendly and genuine, it was my first visit there , she was helpful and patient
- ABAlexis BonetJan 29, 20265.0Grate Dunkin and the people are amazing
- JFJESSICA FUNKJan 3, 20261.0They gave me coffee in a cup that I have never seen in a Dunkin before, plastic thin, weird one, I asked her for a real cup she gave me one and then yelled at me to drive away while I was trying to pour the coffee into the cup she gave me. Coffee was all over me and burned me. I will make an official complaint. Also homeless people run to you to ask for money while you are waiting at drive thru to pick up your order. Disgusting horrible. Worst Dunkin ever
- RRRock486Dec 8, 20251.0Iced coffee ALWAYS tastes burnt no matter what time of day, they never stir the coffee and there’s always something wrong or missing. As a former Dunkin worker, they are really doing the bare minimum!! Waste of money tbh
- JMJuan Carlos MartinezOct 27, 20251.0I ordered my coffee with 1 Splenda and they gave me like 10 and I'm diabetic, and they never give a receipt at this place, they've made mistakes several times now, I prefer to go to McDonald's to buy coffee.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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