Domino's Pizza

3.0
440 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in New Haven? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 470 Whalley Ave .

Location

Domino's Pizza
470 Whalley Ave, New Haven, CT
06511, United States

Hours

Reviews

3.0
440 reviews
5 stars
159
4 stars
50
3 stars
33
2 stars
16
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness, unprofessional behavior, and long wait times.

Food Quality

Customers frequently complained about the quality of food, including undercooked items, incorrect orders, and inconsistent preparation.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including employees not wearing gloves and general cleanliness issues.

Delivery Issues

Many customers experienced problems with delivery, including late arrivals, missing items, and double charges.

Mixed Experiences

While some customers praised the food and service, many others reported negative experiences, indicating inconsistency in performance.
  • MM
    Michi Michi
    Jan 3, 2026
    1.0
    Disgusting. Simply revolting. All I wanted was to enjoy some pizza after a bad day, and they delivered a mangled mess of cheese and wet dough that could only most charitably be called a 'pizza.' Not only this, but when I called to ask for a remake, the person at the phone said: "you should have ordered a different crust/cut instead so this wouldn't happen during transport." Yeah. I ordered a thin crust pizza, which is what I've been getting for a DECADE, and never have I had an experience like this, nor been treated this poorly. I am disgusted. Tomorrow morning I will call corporate and demand a remake from a DIFFERENT DOMINOES run by COMPETENT PEOPLE. What a pathetic, nauseating, insulting, anti-civilizational excuse of an establishment.
  • DT
    Doraliz Tavarez
    Dec 20, 2025
    1.0
    Bad customer service was horrible.
  • VP
    vrajesh patel
    Nov 9, 2025
    5.0
    Its a takeout place only, please be patient they are always super busy.
  • BB
    blazekush4x
    Oct 28, 2025
    1.0
    Posting for my cousin. My order through the app was not made because my number is currently out of service but I use WiFi to make the order.. When I enter the 470 Whalley Avenue store, I was confronted because of me not having a number they did not make my sandwich, For this issue, I was forced to stand in the store and wait while my 3yr old daughter was sitting in the car by herself…. Also when their screen said, my sandwich was ready They made me wait five extra minutes and when I asked about my sandwich, they ignored me. West haven ct has better customer service..
  • MM
    madeline Medina
    Aug 30, 2025
    1.0
    As I walk into the location you have 2 employees outside in full uniform exchanging money. I make it inside there were about 10 employees on staff. I was completely ignored for about 15 min. No greeting no we'll be right with you nothing. The two employees make it back inside so I'm thinking ok maybe they'll help me yea right they went to counting more money inside at the register. If you don't have common basic people skills then this isn't the job for them. I didnt order anything what a waste of time.

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in New Haven offer?

Domino's Pizza offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery and takeout hours for Domino's Pizza at 470 Whalley Ave?

Delivery and takeout are available Monday to Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 2:00 AM.