Business Details
About
Mexican Restaurant
Chipotle Yale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
629 reviews
5 stars
217
4 stars
109
3 stars
59
2 stars
41
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of slow service and long wait times.
Food Quality
The food was often described as poorly prepared, oversalted, or lacking in flavor, with many customers receiving incorrect or incomplete orders.
Cleanliness
The restaurant was consistently noted as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Management Issues
Many reviews pointed to poor management practices, including being out of ingredients and lack of staff training, leading to chaotic service.
- WAWayne AlberinoNov 28, 20251.0-RATS-
- BWBennett WalshNov 24, 20251.0I’ve placed three online orders in a row and the online order staff fill my bowl as if their feeding an infant child. If I ordered a full bowl why in the name of everything holy would I want half a bowl. Riddle me this how hard is it to fill a chiptole bowl…survey says insanely hard. I did a two person order and they filled the other persons bowl like they were eating for two. For me I got the scraps please New Haven CT fill my bowl when you do your online orders.
- JCJosh ChangNov 19, 20251.0incredibly slow service (desperately understaffed), dirty tables, chaotic
- RPRyan PoolNov 15, 20253.0Vibes are weird at this chipotle. Always very long waits even though it’s never that busy and they won’t give us soda cups with kids meals anymore according to their manager even though you can order a soda for kids meals through the apps.
- EEEric EwingNov 14, 20251.0Wow. This place is so bad it’s almost good. Definitely a trip. Most of the tables are dirty. The food is poorly cooked, prepared, and maintained. Lots of empty ingredient bins and drink dispensers. People being loud for no reason. Some guy was sitting in the middle of the dining room eating fried chicken wings while a security guard just stood by the door observing the scene. I will never go here again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 910 Chapel St offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in New Haven?
Chipotle is located at 910 Chapel St, South Central Connecticut, near Starbucks and Yale University.
What are the operating hours of Chipotle Mexican Grill at Yale?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Yale offer delivery and in-store pickup options?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at 910 Chapel St?
You can order online via Chipotle's official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Can I use gift cards and credit cards at this Chipotle location?
Yes, this Chipotle location accepts gift cards and credit card payments.
Is Chipotle Mexican Grill at Yale welcoming to the LGBTQ community?
Yes, the location is welcoming to LGBTQ customers.
What nearby dining options can I explore after visiting Chipotle at Yale?
Nearby dining options include Cold Stone Creamery for ice cream, Koon Thai Restaurant for Thai cuisine, Mystery Indian Kitchen, and Te Amo Tequila Bar & Tacos which offers cocktails and Latin American food.
Are there nearby places to enjoy coffee before or after dining at Chipotle?
Yes, Caffe Bottegga, a nearby coffee shop, is an excellent spot to enjoy coffee near Chipotle.
What nearby businesses or services are close to Chipotle on Chapel St?
Nearby services include BridgeWays Software, Mendelsohn Law Offices, Greater New Haven Chamber of Commerce, and NetSecure LLC among others, useful for professional needs.