Certified by Casa Bianca Pizza New Haven • Feb 15, 2026
Reviews
4.5
429 reviews
5 stars
344
4 stars
29
3 stars
12
2 stars
9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including burnt pizza, overcooked pasta, and unsatisfactory portion sizes.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unresolved complaints.
Positive Experiences
Despite negative feedback, several customers praised the pizza and overall dining experience, noting good deals and friendly staff.
Sanitation Concerns
Some reviews raised concerns about cleanliness and food preparation practices, particularly regarding staff hygiene.
AK
A k
Feb 7, 2026
1.0
Gross very very dry pizza it fell apart in crumbs at the crust. Nasty wings. Gross
JP
Jay plonsky
Feb 6, 2026
5.0
Pizza is just so good
MM
Mallory
Jan 27, 2026
1.0
I ordered food thru DoorDash tonight for delivery. Not a fan! We used their buy 1 get 1 free offer. We got 2 chicken parmesan grinders. We received burnt, hard as a rock grinder rolls with a drop of sauce and a couple of cut chunks of chicken. The chicken didn't taste like fresh cutlets. It reminded me of that nasty precooked chicken you get in a zip lock bag. Yuck 🤮 I don't know if they were trying to save money by not properly preparing the sandwiches since they are buy one get one? We took all of the chicken off and put it on one. That gave a small, but more reasonable serving for one kid. I made my other son something else. Absolutely ridiculous. We also ordered the chicken a la vodka buy one get one free. The menu said entrees include bread and salad. These cheapos threw one little piece of bread and one little side salad in the bag. We ordered two dinners!? They didn't even give us the option of picking a dressing. DISGUSTING. The pasta was overcooked. You don't get a nice sliced up chicken breast. It was like ground up pieces of chicken in little chunks. Same crap that was in the grinders but pulverized. Ugggggghh so gross 😝 my husband ate his and I ended up eating the bread and salad. We threw everything else into the trash can. Listen, if ya'll don't want to give people proper servings because they choose a buy 1 get 1 option..... DONT OFFER IT! I do not recommend this place at all. There are so many good places in the area.
MM
Maven
Jan 20, 2026
5.0
Clam pizza was delicious!
AH
A. H.
Jan 18, 2026
1.0
Our family has been ordering here for a long time. We always get either a large calzone or a large pizza and breaded raviolis. We just ordered a large calzone, were charged for a large, but clearly received a medium. It even came in a medium pizza box! I still have the box the last calzone we ordered came in and it's clearly a larger box.When I called to let them know our order is wrong they told me they gave us a large. I explained to them that it is so much smaller than the last calzone we ordered and they were absolutely sure that they gave us a large. Then the guy turned around and told me that next time he will make sure we get a large!!! So which is it!? We are only feeding two adults and a child. After we each have the same size portion there is always at least a quarter left over. After having the same size portions this calzone is gone!!! I am so sick of businesses thinking they can gaslight customers!!! This isn't the first time this has happened here. They skimped us on our raviolis one night saying the order only comes with five, when we know we always get six! The very next time we ordered them there were six! This will be the very last time we let them rob us.
Frequently Asked Questions About Casa Bianca Pizza New Haven
What are the regular business hours of Casa Bianca Pizza New Haven?
Casa Bianca Pizza New Haven is open from 8:00 AM to 12:00 AM Monday through Thursday, 8:00 AM to 2:00 AM on Fridays, 11:00 AM to 2:00 AM on Saturdays, and 11:00 AM to 12:00 AM on Sundays.
Does Casa Bianca Pizza New Haven offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Casa Bianca Pizza New Haven located?
It is located at 185 Derby Ave, New Haven, CT 06511, USA.
What type of cuisine can I expect at Casa Bianca Pizza New Haven?
They serve a variety of cuisine including pizza, Italian food, chicken wings, sandwiches, salads, vegetarian dishes, coffee, and desserts.
What are the takeout hours for Casa Bianca Pizza New Haven?
Takeout is available from 8:00 AM to midnight Monday through Thursday, 8:00 AM to 2:00 AM on Fridays, 11:00 AM to 2:00 AM on Saturdays, and 11:00 AM to midnight on Sundays.
How can I access the menu or place an order online?
You can view the menu and place orders online at https://casabiancaonline.com/menu.
What is the price range for dining at Casa Bianca Pizza New Haven?
The price range is moderate, labeled as 'TWO', indicating an average cost level.
Which nearby places might I visit before or after dining at Casa Bianca Pizza New Haven?
Nearby, you can visit West River Wildlife Sanctuary for a nature walk, Barnard Nature Center for recreation activities, or stop by New England Linen for fabric and cleaning services after your meal.
Are there other pizza restaurants near Casa Bianca Pizza New Haven?
Yes, there is another Pizza Restaurant called New Haven Pizza nearby as well as Casa Bianca Pizza itself.
Which nearby transit or landmark locations can help me find Casa Bianca Pizza New Haven?
Nearby landmarks such as Berger Apartments and the Barnard Environmental Science & Technology School can help you locate the restaurant easily.
Brand Certified Facts from Casa Bianca Pizza New Haven
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Certified February 15, 2026Yext Knowledge Graph
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