When you're in the mood for bold flavors and customizable wings, look no further than Wingstop New Britain. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Very poorly Service, rude to customers, no salt no mayonnaise for the chicken sandwich’s burnt fries etc etc
BB
Bupkiss Bunson
Apr 21, 2026
1.0
I waited over an hour for an order that was said would be here within 31 minutes. I received someone else's food, was missing a drink, and everything was cold. One of the bags was also evidently opened. I've called several times to try and address the issue and they will not pick up the phone. They apparently close at 1am and I'm calling at around 7PM. I would give 0 stars if I could.
JG
Juan Gonzalez
Apr 12, 2026
2.0
Placed an online order for a combo. Got home and noticed they didn’t add the fries to the bag. They also went too heavy with the seasoning.
Just finished my “order” and wow….I’ve had better wings from bars….Groggy Frogg to be exact….smh
MS
Madelyn Soto
Apr 5, 2026
1.0
This is the worse place… from staff to the food… I’ve ordered here and everytime we order and it’s deliver to us they missing something..the food is cold the sodas are disgusting like if they don’t clean or check on those soda fountains..I told my son NOMORE ordering from this place… I will NEVER order from here and will definitely warn others that this place isn’t worth it at all … it’s a waste of your money… stay away
AC
Ashley Cuttino
Feb 17, 2026
1.0
I called for a hour straight and the phone had a busy signal so I went there and placed my order (2/17/26) when I walked in there was one worker sitting on the counter top (black girl with a red wig and big lashes) and another just standing there. When I was waiting for my food I called the phone to see if it’ll ring and it didn’t. HORRIBLE EMPLOYEES !!!!!!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop offer and how many flavors are available?
Wingstop offers classic and boneless wings as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop in New Britain, CT?
Wingstop in New Britain, CT is open daily from 10:30 AM to 1:00 AM.
Is there a drive-through option available at Wingstop New Britain?
No, the drive-through service is not available at this Wingstop location; it is closed every day of the week.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where can I order Wingstop in New Britain online?
You can order online at https://www.wingstop.com/location/wingstop-2598-new-britain-ct-06051/menu for carryout and delivery.
What are some nearby points of interest to Wingstop in New Britain that I can visit?
Nearby places include Cost Cutters hair salon, Leon's Liquor store, and Price Rite Marketplace grocery store, which you can visit before or after enjoying your meal.
Is there a place near Wingstop to get laundry services?
Yes, Spin Cycle Laundry Service is nearby for your laundromat and dry cleaning needs, convenient if you want to do laundry while grabbing wings.
Are there any ATMs close to Wingstop for easy cash withdrawal?
Yes, there are multiple ATMs nearby including Coinstar | Bitcoin ATM and Santander Bank US - ATM for your convenience.
Can I buy party supplies or discount items near Wingstop?
Yes, Dollar Tree is a nearby discount store offering party supplies and arts and crafts items, perfect for planning a party with your Wingstop order.
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