Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
83 reviews
5 stars
25
4 stars
5
3 stars
5
2 stars
3
1 star
45
- DAdarwin ashbyDec 20, 20251.0Easily the worst wingstop I've ever been too not sure because the staff seems like younger people they are quite incompetent they don't follow directions very well requested well done to burnt just my personal preference so it requires longer cooking time I got my food in less than 5 minutes and it wasn't as requested.
- KGKevin GrantDec 19, 20251.0⭐️ 1-Star Review (and honestly, if I could give this place negative stars, I would) I just had the single worst experience of my entire life at any restaurant, anywhere, at the Wingstop in New Britain, CT. If I could rate this location below zero, I wouldn’t hesitate. I walked in just trying to buy something small so I could use the restroom. I suffer from Crohn’s disease, and when you have Crohn’s, access to a bathroom isn’t some cute luxury—it’s a medical necessity. Their bathrooms were locked, and they told me only paying customers can use them. Fine. I asked to purchase a brownie so I could legally qualify as a “paying customer.” One employee—the man working the front counter—spoke to me with the most arrogant, demeaning tone I’ve ever encountered in food service. He actually mocked me for buying a brownie just to use the restroom. Yes—he laughed at a medical situation. Even after I paid, two employees acted like they were doing me a favor by unlocking a bathroom that their own policy required me to pay to use. Then, while I was finally using the restroom, that same employee pounded on the door like I was being raided by law enforcement. Absolutely unacceptable. I came out, shocked, and he literally laughed in my face. Let me be extremely clear: The behavior of the two male employees here was rude, disrespectful, unprofessional, and downright hostile. I have NEVER been talked to or treated like this at any restaurant—not fast food, not fine dining, not ever. The only decent person in the entire establishment was a young woman who actually showed basic human empathy, but she was ignored and overruled by the men working alongside her. This Wingstop was filthy in attitude, filthy in service, and filthy in basic humanity. I genuinely hope Wingstop corporate reads this, because this isn’t just bad service—it’s discriminatory treatment toward a customer with a medical condition. Save yourself the disrespect. Do NOT visit this Wingstop.
- MRMargarita RinzaDec 16, 20251.0Pésima experiencia, estuve esperando mi orden, y nunca me la hicieron, y lo peor es que olía a alcohol, los que me atendieron fueron muy groseros conmigo, y que mala forma de tratar a los clientes, me dijieron que iban a cancelar el pedido, y nunca lo hicieron, estuve esperando 20minutos desde que realice el pedido online,
- JGJason GutierrezDec 9, 20251.0Horrible. Got someone else’s order inside of a bag with my name on it. Can’t even get a refund because the app is terrible, called the store and got no answer.
- MEMaria ElenaDec 6, 20253.0Okay I'm sorry but how are they gonna have us pay for the sauces and not even give it to us I payed 5 dollars for 3 of them and they didn't even give it to me I'm actually so upset
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop offer and how many flavors are available?
Wingstop offers classic and boneless wings as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop in New Britain, CT?
Wingstop in New Britain, CT is open daily from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through option available at Wingstop New Britain?
No, the drive-through service is not available at this Wingstop location; it is closed every day of the week.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where can I order Wingstop in New Britain online?
You can order online at https://www.wingstop.com/location/wingstop-2598-new-britain-ct-06051/menu for carryout and delivery.
What are some nearby points of interest to Wingstop in New Britain that I can visit?
Nearby places include Cost Cutters hair salon, Leon's Liquor store, and Price Rite Marketplace grocery store, which you can visit before or after enjoying your meal.
Is there a place near Wingstop to get laundry services?
Yes, Spin Cycle Laundry Service is nearby for your laundromat and dry cleaning needs, convenient if you want to do laundry while grabbing wings.
Are there any ATMs close to Wingstop for easy cash withdrawal?
Yes, there are multiple ATMs nearby including Coinstar | Bitcoin ATM and Santander Bank US - ATM for your convenience.
Can I buy party supplies or discount items near Wingstop?
Yes, Dollar Tree is a nearby discount store offering party supplies and arts and crafts items, perfect for planning a party with your Wingstop order.