Brand Certified
Taco Bell
3.5(1265 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
20 E Main St, New Britain, CT
06051, United States
Certified by Taco Bell • Mar 01, 2026
(860) 827-1875
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/ct/new-britain/20-e-main-st.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 20 E Main St in New Britain. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.5
1,265 reviews
5 stars
497
4 stars
237
3 stars
182
2 stars
90
1 star
259
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Staff Professionalism
Feedback highlighted a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Service Speed
Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.
Food Quality
Mixed reviews on food quality, with some praising freshness while others reported cold or poorly prepared items.
- TSTatyana Smith1 day ago5.0The girl who served me was extremely nice her nails were beautiful Her vibe was great I will be back ❤️
- ASAlicia Stanley4 days ago1.0The manager here is extremely rude. I received cold food that was supposed to be hot, and was told that’s how it comes which is inaccurate and ridiculous to say to a customer. When I asked for something that cost much less than what I ordered, she told me that would also be cold, offered nothing else for reimbursement and of course my food came out hot as it should’ve from the beginning. Very unprofessional and just rude
- KMKeia MarsFeb 22, 20261.0I asked for a challupa w no cheese no sour cream and jalapeno sauce, and a drink w no ice, and they deadass just gave me a challupa w cheese and sour cream. And they put ice in my drink. And they didn't even give me a straw lol. I'm genuinely so embarrassed my friend bought me a meal I can't even eat, bummer.
- FJFilip JarzabJan 17, 20261.0Awful establishment . Waited half an hour for an order , because half the staff was on break and the other half worked so slow that I struggle to understand how they get anything done . One particular female employee with skinny braids was very rude to customers , and took frequent breaks from making food to stand around while there was about ten customers waiting for food .
- AHAngelika HJan 8, 20265.0Great place. Clean place. Friendly staff. My favorite Taco Bell 🔔
Frequently Asked Questions About Taco Bell
What are the operating hours for Taco Bell at 20 E Main St in New Britain?
Taco Bell at 20 E Main St is open daily from 8:00 AM to 3:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell has a drive-through open every day from 8:00 AM to 3:00 AM.
Can I order food online for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of food products does this Taco Bell offer?
They offer tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides.
Is this Taco Bell location family-friendly and does it have seating available?
Yes, it welcomes families and offers dine-in seating.
What payment methods are accepted at Taco Bell 20 E Main St?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell serve vegetarian options?
Yes, this location serves vegetarian menu items.
Which nearby places can I visit before or after dining at Taco Bell?
You can visit Rent-A-Center for retail shopping or relax at Lily Nails and Crystal Nails beauty salons nearby.
Are there fitness and recreational facilities near Taco Bell at 20 E Main St?
Yes, nearby you can find Funcity Trampoline Park and Planet Fitness for sports and recreation.
Which dining options are available near this Taco Bell location for variety?
You can try Capitol Lunch, El Malecon Mexican restaurant, or Dunkin' coffee shop nearby for different food choices.
Brand Certified Facts from Taco Bell
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Certified March 01, 2026Yext Knowledge Graph
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