Subway

2.8
81 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Britain Subway® Restaurant at 1537 Stanley Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1537 Stanley Street, New Britain, CT
06053, United States

Hours

Reviews

2.8
81 reviews
5 stars
26
4 stars
8
3 stars
8
2 stars
4
1 star
35
  • TS
    Tracy Shumaker
    Nov 13, 2025
    1.0
    I ordered a Spicy Italian sub and was extremely disappointed. Once all the vegetables were added, you couldn’t see any meat at all—because there basically wasn’t any. The employee used shaved meat and only put two thin pieces of salami on the sandwich. If I wanted a veggie sub, I would’ve ordered one, not paid full price for a meat sandwich. On top of that, I wasn’t allowed to see the sandwich as it was being made, and when I went to scan my QR code for points, I was told I needed to add money to the app just to scan it. Between the poor service and the lack of value, I won’t be returning to this Subway—and likely won’t visit any other location either.
  • TM
    Tamsin Morgan
    Nov 6, 2025
    1.0
    NEVER EAT HERE. Yesterday my boyfriend and I got dinner from here. We had two free footlongs from a previous mistake that had been made at this location. After eating most of my sandwich I see something in it that doesn’t look right. To my horror it was a disgusting bug. Obviously I was sick to my stomach and will absolutely never be returning back to this dirty location. Please save yourself and stay away!!!!!
  • RH
    Rose Hill
    Oct 20, 2025
    1.0
    Absolutely rude owner. I placed an order online via the Subway website. They use DoorDash as a delivery service for the food. The DoorDash driver delivered my food to the wrong address. It was confirmed by the driver and DoorDash that my food was taken to the wrong address. The only thing I was asking for is for my food to be made again a delivered by another driver. The owner denied the remaking of my food and acted as if I was bother for asking for some type of resolution. After my fourth phone call to DoorDash they said they spoke to the owner and he would refund the money today. Today I follow up and no one was answering and the one employee who does answer at the store, claims “they heard” but suggested I contact corporate again. DoorDash was more than willing to help but their hands were tied because I ordered through the website directly. I WILL NOT be ordering from this Subway location again! No one helped and no one cared that I didn’t get my food for the evening or my money back. What if that was my last?!
  • MM
    Mike Mols
    Sep 24, 2025
    5.0
    I usually don’t review franchise locations because, in theory, the experience should be consistent no matter where you go. But after reading some of the low ratings for this Subway, I felt like I should share my experience because it’s been quite the opposite. I’ve been in here several times now, at different times of day, with different people behind the counter, and every single time the staff has been extremely friendly, courteous, and helpful. The subs have always been fresh and well made, and I’ve left happy each visit. Honestly, I’m a little surprised by some of the negative reviews because they don’t match up at all with what I’ve experienced. From my point of view, the team here deserves credit for doing a great job, and it wouldn’t feel right to let the lower reviews speak for everyone. All I can say is that I’ve had consistently positive visits here, and I’ll keep coming back. If there is a constructive criticism it would be that some of the furniture is wobbly. But that's it.
  • TB
    Timothy B
    Aug 3, 2025
    1.0
    Me and the boys were hungry for a footlong. The sign said it was open and the time was 20:30. The door was locked and nobody inside. If you are going to work until 20:00 then change the time and turn off the sign. Evening wasted.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1537 Stanley Street, Central Square Plaza, New Britain, CT 06053.

What are the Subway restaurant's hours of operation?

The Subway operates Monday to Thursday from 8:00 AM to 10:00 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.