Brand Certified
McDonald's
3.7(2336 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
40 Martin Luther King Jr Dr, New Britain, CT
06051, United States
Certified by McDonald's • Mar 01, 2026
(860) 229-0178
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
2,336 reviews
5 stars
977
4 stars
463
3 stars
353
2 stars
162
1 star
359
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, both in-store and through delivery.
Service Speed
Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of 20-30 minutes.
Hygiene Concerns
Several reviews highlighted concerns about cleanliness and hygiene, including unsanitary food handling practices.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
There were numerous complaints about food being served cold, undercooked, or not fresh.
- JJJaniceFeb 24, 20261.0Every single time I order on door dash my whole order is either wrong or hella items are missing like seriously it’s ridiculous
- MRMichelle RodriguezFeb 16, 20264.0Food is OK. It's a very busy location. If you don't want to wait long drive-thru lines, recommend going inside, but still there is some wait time. There's some nice staff.
- ESEmilio SanchezFeb 16, 20264.0Dear establishment, I am writing to express my concern regarding the hygiene standards at your establishment. I have recently observed several customers and staff members failing to wash their hands after using the restroom facilities. While I understand the difficulty of monitoring personal hygiene, I would like to suggest the following measures to help maintain a cleaner environment and prevent the spread of bacteria: 1. Hire bathroom attendants to sanitize facilities and provide reminders to guests to wash their hands. 2. Assign associates to specific aisles to monitor the handling of merchandise and offer hand sanitizer to customers before they touch food, drinks, or other items. While hygiene is a personal choice at home, public spaces require higher standards to ensure community health. I believe that implementing these measures will significantly contribute to a healthier environment for everyone. Best regards, Emilio Sanchez
- DRDonal Sierra RodriguezFeb 10, 20265.0Felicitaciones a todo . El personal.
- JMJeffrey MancusoJan 22, 20261.0Just shut the place down always b.s workers not paying attention really to the front only drive through waited almost 20 mins for simple food nothing fast about McDonald's which started being the fastest now just disappointing
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 40 Martin Luther King Jr Dr, New Britain, CT?
McDonald's is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at this location offers a drive-thru service open daily from 5:00 AM to 1:00 AM.
What delivery options does McDonald's offer at this location?
McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located?
McDonald's is located at 40 Martin Luther King Jr Dr, New Britain, CT 06051, USA.
Are there any nearby stores where I can shop before or after visiting McDonald's?
Yes, nearby stores include Payless ShoeSource, Rainbow Apparel, Rainbow Shops, and Dollar Dreams, offering a variety of fashion and discount retail options.
What other food options are available near this McDonald's?
Nearby dining options include Chinatown Express Kitchen, a Chinese and Asian restaurant close to McDonald's.
Are there any automotive service centers near McDonald's?
Yes, automotive services near McDonald's include Town Fair Tire, Valvoline Instant Oil Change, and Advance Auto Parts.
Is there a convenient place to do laundry near the McDonald's location?
Yes, you can find Precision Wash & Dry Laundromat and Super Saver Laundromat nearby for laundry services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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