McDonald's

3.7
2321 reviews
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Business Details

40 Martin Luther King Jr Dr, New Britain, CT
06051, United States
(860) 229-0178
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40 Martin Luther King Jr Dr, New Britain, CT
06051, United States

Hours

Reviews

3.7
2,297 reviews
5 stars
973
4 stars
457
3 stars
350
2 stars
161
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported a mix of experiences regarding service speed, with some praising quick service while others complained about long wait times.

Food Quality

There were numerous complaints about food quality, including cold, stale, or incorrect orders, alongside some positive remarks about fresh and hot food.

Staff Attitude

Feedback highlighted a range of staff attitudes, from friendly and helpful to rude and unprofessional, impacting overall customer satisfaction.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Order Accuracy

Many customers expressed frustration over incorrect or incomplete orders, indicating a consistent issue with order accuracy.
  • ZK
    Zohaib Khan
    3 days ago
    1.0
    I don't know why I'm still giving 1 star they don't deserve single star! Everytime I go there I have to wait like 15 20 minutes to get my order so now I change my mind I'll never go there
  • RR
    ROGERS ROGERS ROGERS
    Nov 13, 2025
    5.0
    Niiice
  • AJ
    Alexis Jordan
    Nov 6, 2025
    1.0
    The wait times in the afternoon is usually ridiculous. The food is hardly ever fresh. I’ve bought large meals on numerous occasions and they hardly ever fill my drink cup all of the way; if that’s the case I would’ve just ordered a medium if I’m not receiving what I actually paid for. I don’t know if it’s because staff just doesn’t know how to pace themselves and the food they distribute but often times than not you will not get fresh food coming here unless you ask or maybe go inside
  • VI
    Vanessa Irizarry
    Oct 26, 2025
    4.0
    Great for pickup orders at the drive thru. I thought it was going to take forever but it was super fast.
  • CN
    Clay Nerkowski
    Oct 24, 2025
    1.0
    I come in the line at 11:35 wait for a whole 10 minutes for nobody to be there. Decide "mmm I should pull up because as a food manager myself they are supposed to be serving people till close". Apparently they stop an hour early. Now who is running nights to be like that 💀 somebody demote that guy 💀.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 40 Martin Luther King Jr Dr, New Britain, CT?

McDonald's is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at this location offers a drive-thru service open daily from 5:00 AM to 1:00 AM.