Krispy Krunchy Chicken

4.3
377 reviews
A mouthwatering spread of Krispy Krunchy Chicken featuring crispy fried chicken, tenders, golden honey butter biscuits, creamy mac & cheese, and mashed potatoes with rich brown gravy. Served on a rustic white wooden table with honey dip and dipping sauce for extra flavor.
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Business Details

687 Arch Street, New Britain, CT
06051, United States
(860) 259-3955
https://locations.krispykrunchy.com/ct/new-britain/687-arch-street

About

Chicken Restaurant
Krispy Krunchy Chicken® (KKC), founded in Louisiana in 1989, is a quick-serve solution for convenience stores, truck stops, universities, casinos, and big box retailers across the U.S.  Every piece of our chicken and tenders is marinaded in a proprietary mix of mild but oh-so-flavorful spices, then double hand-breaded and fried to golden perfection. We serve it with the best sides around and most every order comes with a little bit of crowning glory – a freshly baked biscuit, generously drizzled with pure honey goodness.

Location

Krispy Krunchy Chicken
687 Arch Street, New Britain, CT
06051, United States

Hours

Reviews

4.3
377 reviews
5 stars
228
4 stars
86
3 stars
31
2 stars
14
1 star
18

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the chicken for its flavor and freshness, although some noted issues with saltiness and occasional undercooking.

Service

Service quality was inconsistent; while many customers reported friendly and helpful staff, others experienced poor service and long wait times.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.

Pricing

Some customers felt the prices were a bit high compared to other chicken spots, while others found them reasonable for the quality of food.

Overall Experience

Despite some negative experiences, many customers expressed a strong preference for this chicken spot over competitors like KFC and Popeyes.
  • JC
    J Car
    Aug 29, 2025
    3.0
    There biscuits are delicious
  • VR
    Victor Ruiz
    Jul 3, 2025
    4.0
    Chicken is really good.
  • CR
    Carmelo Romanjr
    Jul 2, 2025
    3.0
    It's basically fast food buy a chicken franchise indoors never the A C flowing. the service is very poor. But the food is decent
  • AA
    Ali alwan
    Jul 2, 2025
    5.0
    Very excellent service 👍👍👍👍👍👍
  • DL
    Daniel Lopez
    Jun 14, 2025
    3.0
    Chicken is very salty, but juicy. Not a fan of the flavor though. Biscuits are great! Potato wedges are not. Had one pretty bad customer service experience that made me not want to go back. Only happened once though and not with all employees. Overall, would just recommend the biscuits. God Bless! Jesus is Returning soon! Repent, Believe in His Salvation and Confess He Is Lord! Salvation is near you ❤️
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Frequently Asked Questions About Krispy Krunchy Chicken

What type of food does Krispy Krunchy Chicken offer?

Krispy Krunchy Chicken offers marinated, hand-breaded, and fried chicken served with sides and a honey-drizzled biscuit.

What are the operating hours of Krispy Krunchy Chicken in New Britain, CT?

The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 11:00 AM to 10:00 PM.