Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Britain, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
342 reviews
5 stars
143
4 stars
46
3 stars
42
2 stars
19
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude and unprofessional, leading to a negative experience for many customers.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including wrong items and missing components, contributing to dissatisfaction.
Speed of Service
Many customers experienced long wait times, both in the drive-thru and inside the store, often exacerbated by understaffing or inefficient service.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
Product Quality
Customers expressed dissatisfaction with the quality of food and beverages, citing issues such as burnt items and incorrect preparation.
- NJNick Delong JrJan 1, 20263.0They need to check the coffee more often to make sure it doesn't have coffee grinds in it and it is fresh
- KBKenneth BurtonDec 28, 20255.0Nice Coffee Latte
- AHAren HDec 12, 20255.0I feel like this is the only Dunkin in this area that does it right anymore. Staff is great. Coffee is always great. Best managed Dunkin in new Britain or Newington.
- DMDanielle McCahillDec 11, 20255.0I went through the drive-thru, late at night. Was looking for a Dunkin nearby that was OPEN, and I was SO nervous that the search result was only referring to the GAS STATION, being open 25hrs, but sure enough, the Dunkin was open, and SOO friendly!! REALLY made me happy after an extremely long and rough day! (The drink, AND the customer service!! 5☆s!! Thank youuu!! The gentleman at the window, totally turned my day around! Much appreciated!!! I only wish I had some more cash, to have tipped better!! But, hopefully this review helps!!)
- VLVictor LopezNov 28, 20251.0Not only did they charge me 10 dollars for a cup of ice and never called me back after giving them all my info to make things right. They get my order wrong 50% of the time and to make things worse i get parchment paper on my sandwich? Can things be any worse. The manager never even apologized about over charging me for a cup of ice. Something is wrong with this dunkin
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 240 Newington Ave, New Britain, CT?
Dunkin' at 240 Newington Ave is open 24 hours every day, from 12:00 AM to 11:59 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at this Dunkin' location?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher on the holiday menu.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead with the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals are served at Dunkin' in New Britain?
This location serves breakfast, lunch, and brunch meals.
Does Dunkin' at 240 Newington Ave have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient service.
What specialties can I find at this Dunkin' location?
The specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
What nearby attractions can I visit before or after stopping by Dunkin'?
You can visit Chesley Park, a local park and arcade offering fun outdoor activities, nearby before or after your visit.
Are there other coffee shops or places to eat close to this Dunkin'?
Yes, nearby you can find another Dunkin', Subway sandwich shop, and Town Line Pizza and Restaurant for more dining options.
What nearby services could be useful when visiting Dunkin'?
Nearby services include Cash2Bitcoin and ATM Coiners Bitcoin ATMs for convenient cash access, as well as Webster Bank for banking needs.