Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Britain, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
521 reviews
5 stars
285
4 stars
100
3 stars
61
2 stars
31
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor management.
Order Accuracy
Frequent complaints about incorrect orders and slow service, particularly during busy hours.
Cleanliness
Some customers noted a clean environment, while others reported issues with cleanliness and maintenance.
Coffee Quality
Coffee quality received positive feedback, but there were mentions of inconsistency and overpriced items.
Atmosphere
The ambiance was described as pleasant by some, but others found it depressing and noted issues with loitering.
- JPJermaine “BookieB” PhillipsOct 25, 20255.0Good place to go and have great employees
- CLCheyenne lanceySep 24, 20251.0While i was paying for my order this Dunkin cashier was stealing the QR code to receive credit on the Dunkin app. That’s unacceptable i watched her do it to others while waiting on my food.
- EOEnairy OrtizSep 17, 20255.0Nice people las chicas de la mañana muy amables I el ambiente tranquilo y limpio 🥰💜
- LSLuis SantiagoSep 2, 20251.0Rude employees
- DDDonaldAug 21, 20251.0The manager is terrible. I've never seen anything like this in my life. I worked in customer service for twenty five years in the casino with people are at their worce when losing their money and still never seen anyone as bad and rude like this manager. I think you should have under cover person order from there maybe more than once and make sure they are a little bit of a difficult customer. This manager has no right to be representing your company until she gets some training and really don't think that will work for her!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 130 S Main St, New Britain, CT?
Dunkin' at 130 S Main St in New Britain, CT is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup at this location.
What kind of food and beverages can I expect at this Dunkin'?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Are the holiday drinks like the Peppermint Mocha available at this Dunkin'?
Yes, seasonal favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes are available during the holiday season.
Is there a mobile app I can use to order ahead at Dunkin'?
Yes, you can use the Dunkin' mobile app available on both Apple App Store and Google Play to order ahead for a quick grab and go experience.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Can I find free Wi-Fi and dine-in options at this Dunkin'?
Yes, this Dunkin' offers free Wi-Fi and has dine-in seating available.
What are some nearby places I can visit before or after a Dunkin' visit?
Nearby places include Metro by T-Mobile stores for mobile needs, New Britain Fire Department Station 2, and grocery shopping at Glen Street Market LLC.
Is there a nearby school or educational institution close to Dunkin'?
Yes, E.C. Goodwin School is located nearby, making Dunkin' a convenient spot for students or parents to grab a coffee or breakfast.
Are there religious or community centers near Dunkin' that customers might visit?
Yes, nearby religious and community centers include Saint John's Episcopal Church, St. Peter’s Church, Divine Providence St Peter, and The Salvation Army.