Dunkin'

4.0
230 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Britain, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
741 W Main St, New Britain, CT
06053, United States

Hours

Reviews

4.0
230 reviews
5 stars
131
4 stars
38
3 stars
19
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and quick service, while others report rude staff and poor management.

Cleanliness

Feedback on cleanliness is inconsistent; some customers commend the cleanliness of the location, while others report dirty bathrooms and unsanitary conditions.

Order Accuracy

Many customers express frustration with incorrect orders, particularly with food items and drinks, indicating a need for improvement in order accuracy.

Coffee Quality

While some reviews highlight great coffee, others complain about burnt or poorly made drinks, suggesting inconsistency in coffee preparation.

Staff Attitude

Several reviews mention negative interactions with staff, particularly with a manager, indicating issues with employee attitude and professionalism.
  • AM
    Ahmyah Martin
    3 days ago
    2.0
    lady at the drive thru had a attitude
  • SW
    Silly Willy
    5 days ago
    5.0
    This is the best dunkin donuts in the entire state of connecticut, the bagel tasted like i was relieving my greatest memories in my final moments of life, pure euphoria, detachment..
  • NR
    Nilda Rivera
    Nov 3, 2025
    5.0
    Definitely worth it
  • TS
    Terri Santamaria
    Oct 5, 2025
    5.0
    Drove through. Coffee made is awesome awesome doesn't taste like it has been sitting around all day.
  • JT
    J T
    Aug 3, 2025
    5.0
    First dunkin I've been to and was received with a smile a long time. Was super clean to be Dunkin plus the ladies looked like they loved it there.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Britain, CT?

Dunkin' in New Britain, CT is open 24 hours a day, every day of the week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.