Brand Certified
Dunkin'
3.9(238 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
741 W Main St, New Britain, CT
06053, United States
Certified by Dunkin' • Mar 01, 2026
(860) 826-5488
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Britain, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
238 reviews
5 stars
134
4 stars
38
3 stars
19
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff, particularly from the manager, which negatively impacted their experience.
Product Quality
There were numerous complaints about poorly made coffee, stale donuts, and incorrect orders, indicating inconsistency in product quality.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and food preparation areas.
Speed of Service
While some customers praised the quick service, others experienced long waits and order inaccuracies, suggesting variability in service efficiency.
- NNNadiaFeb 25, 20261.0They are terrible at making coffee.Nasty attitudes.Today a brang back a coffee due to no flavor , carelessly made as usual. Plus gave me cold hash browns. The rican manager babysat the white lady , sorry I don’t know their names so that’s the description I have in mind and she said next time call before returning or ask for your receipt.your job is to always give the receipt Know your jobs!
- DKDavid KentFeb 11, 20261.0I guess butter is too expensive to give out as my bagel either had no butter or so little it was very dry.
- EME MJan 14, 20261.0The $5 special is lame and the wrap us measly tiny. Bring back $6 special please.
- CRCassandra RamosDec 16, 20251.0Lady was very rude while I was trying to order my food. I understand that it was close to closing 30 minutes, but I’m not asking for too much and I don’t need an attitude while I’m trying to order to then try and be nice to my face while you’re giving me my food it ruined my mood for the rest of the night.
- DDDave DaveDec 10, 20255.0Every dunkin i go to seems to be perfect. Stay always friendly and happy to help. I usually get large orders and they're always very helpful.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in New Britain, CT?
Dunkin' in New Britain, CT is open 24 hours a day, every day of the week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' in New Britain?
Dunkin' serves breakfast, lunch, and brunch meals.
What special seasonal flavors can I try at this Dunkin' location?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Is there a drive-thru available at the Dunkin' in New Britain?
Yes, this Dunkin' location has a drive-thru for convenient service.
What are some nearby coffee shops around Dunkin' in New Britain?
Nearby coffee shops include another Dunkin', and APlus at Sunoco. These offer alternative or additional options for coffee and snacks in the area.
Are there any convenient gas stations near Dunkin' for quick fuel or snacks?
Yes, nearby gas stations include Sunoco Gas Station, Shell, and Ultra Food & Fuel, some of which also offer convenience stores and breakfast options.
What nearby services might be useful for customers visiting Dunkin' in New Britain?
Nearby services include UPS Access Point location for shipping needs, Lucky Nails for beauty treatments, and Fichman Eye Center for eye care.
Does the Dunkin' in New Britain accept credit and debit cards, and is there free Wi-Fi?
Yes, this Dunkin' accepts both debit and credit cards and offers free Wi-Fi to customers.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website