Brand Certified
Dunkin'
3.9(473 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1015 West Main St, New Britain, CT
06053, United States
Certified by Dunkin' • Mar 01, 2026
(860) 229-1551
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Britain, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
473 reviews
5 stars
246
4 stars
95
3 stars
47
2 stars
27
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.
Staff Friendliness
Some reviews highlighted friendly staff members, while others noted rude or unprofessional behavior from certain employees.
Product Quality
There were mixed reviews regarding food and drink quality, with some customers enjoying their orders while others received stale or improperly prepared items.
Wait Times
Many customers expressed frustration with long wait times, especially during peak hours.
- KKKimmyFeb 17, 20261.0Purchased 3.donuts hash browns . Hash was burnt with that left over bottom of the bag ash brown crumbs with it. Id never give customer something like that for full price. I dont want it for free. Idk how to post a photo. I will when I figure it out.
- AKAshley Elizabeth KieJan 4, 20265.0Doing right at this spot 😉✌️☕️super friendly people. Regularly doing it right! ✌️Thanks You!
- JBJeff BabinNov 29, 20255.0Best DD in New Britain always friendly
- BWBlair WoodgateSep 16, 20251.0There was a wet glove covering my food. Disgusting to say the least.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in New Britain, CT?
Dunkin' in New Britain, CT is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery service?
This Dunkin' location does not offer delivery service; however, it provides curbside pickup and drive-thru options for convenience.
What special holiday beverages are available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a quick grab and go experience.
What type of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options including comfort food and vegetarian choices.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Which nearby places can I visit before or after stopping at Dunkin'?
Nearby you can visit Pit Stop BBQ for barbecue, Taqueria La Grande for Mexican food, or Bliss Nail Salon for beauty services, making it easy to combine errands or leisure with your Dunkin' visit.
Are there any nearby automotive services close to Dunkin'?
Yes, West Main Auto, Universal Motors LLC, West Main Auto LLC, and Monro Auto Service and Tire Centers are nearby for automotive repairs, used car sales, and tire services.
Where can I find financial or insurance services near Dunkin'?
Nutmeg State Financial Credit Union, Steve Westall - State Farm Insurance Agent, AAA New Britain Insurance, and State Farm Insurance are all close by for your banking and insurance needs.
How can nearby transit or store locations help me find or access this Dunkin' location?
Nearby landmarks include other Dunkin' stores and various retail spots like Rent-A-Center and Metro by T-Mobile, which can help orient you. Also, the presence of nearby auto services can assist if you're driving to the location.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website