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Business Details
About
Chicken RestaurantCatererButcher ShopFast Food RestaurantRestaurantSouthern Restaurant
Get ready for an explosion of flavor at BIRDCODE Hot Chicken in New Britain. This isn't just a chicken restaurant; it's a destination for bold, hand-breaded hot chicken crafted with true southern soul. Our fast-casual menu proudly features all-natural, never-frozen chicken and hand-blended spices, complemented by southern-style sides inspired by cherished family recipes and fresh, local ingredients. Beyond the delicious food, BIRDCODE is committed to doing things the right way, from homemade flavor to eco-conscious packaging and community engagement. Come for the irresistible heat, stay for the warm hospitality.
Location
Hours
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.