A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.
Cleanliness
The store is generally reported as clean, although some reviews mention issues with specific areas like bathrooms and produce.
Pricing
Many customers express concerns about high prices and inconsistent availability of items, with some suggesting they may switch to competitors.
Product Quality
There are complaints about the quality of certain products, particularly meat and produce, with some items reported as spoiled or not fresh.
Checkout Experience
Customers report frustrations with the self-checkout process and long wait times at regular checkouts, indicating a need for improvement in efficiency.
MM
Meriel
Jan 18, 2026
1.0
I usually enjoy shopping at Stop & Shop, but this visit was an embarrassment. An employee openly and loudly discussed another customer—how often they shop, where they live, and whether they “should” live there based on their own assumptions about the customer’s finances. This gossip took place within earshot of multiple customers.
Speculating about a customer’s income, residency, and personal life is not customer service—it’s unprofessional, classist, and inappropriate. If the staff has time to audit customers’ lives, they should redirect that energy toward doing their jobs and minding their own business.
MS
michele Sharik
Jan 9, 2026
4.0
I went to the Naugatuck Stop and Shop today and the produce area looked very clean. Noticable difference from previous visits.
JG
Jill Giannotti
Dec 29, 2025
1.0
I recycle.
All machines are down or went down during use. I called for service 25 minutes ago and, I went in out of store to let them know and still nobody out here doing their job. PLEASE update your recycling machines, and employees.
I am here again, one month later and now they only have 1 working machine. REPEAT.. out of FOUR machines, only ONE is working.
WW
Walter
Dec 11, 2025
2.0
This stopie has about half the products as their other stores,!!! What's the deal s&s??
AA
anonymous
Nov 29, 2025
1.0
josh in the online pickup department smells horrendous. someone needs to have a chat with him about personal hygiene. the smell is sickening. almost threw up.
What are the opening hours of Stop & Shop in Naugatuck, CT?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop in Naugatuck offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
What is the address and contact number for Stop & Shop on Rubber Avenue?
Stop & Shop is located at 727 Rubber Avenue, Naugatuck, CT 06770. The main phone number is +1 203-729-4182.
What loyalty program does Stop & Shop offer and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop for delivery or pickup?
Yes, customers can shop online and choose either delivery or pickup options at Stop & Shop.
What special community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program to ensure no student goes to school hungry.
What types of additional services are available at Stop & Shop in Naugatuck?
Additional services include flu vaccinations, People’s United Bank services, Peapod, RedBox, UPromise, Blue Rhino propane exchange, Western Union, Order It!, and Coinstar kiosks.
What banks are located near Stop & Shop on Rubber Avenue that I can visit for banking needs?
Nearby banks include People's United Bank, M&T Bank, Webster Bank, Ion Bank, and CoinFlip Bitcoin ATM, all within close proximity to Stop & Shop.
Are there convenient car wash services close to Stop & Shop in Naugatuck?
Yes, mountainview car wash and Purple Elephant Car Wash are located nearby for easy vehicle cleaning services.
What dining options are available near Stop & Shop on Rubber Avenue?
Nearby dining options include Peking Tokyo (Chinese and sushi restaurant), Jesse Camille's Catering Elks (American fast food), and Cotton Hollow Catering (American restaurant).
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