A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
While some customers praised the helpfulness and friendliness of the staff, others reported poor customer service and rude behavior from employees.
Pricing
Many customers expressed dissatisfaction with high prices, often comparing them unfavorably to competitors like Big Y and Walmart.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some reviews mentioned issues with specific areas like the bathrooms.
Checkout Experience
Customers frequently complained about long wait times at checkout, particularly with self-checkout machines that were described as malfunctioning.
Product Quality
There were mixed reviews regarding product quality, with some customers reporting issues with spoiled items, particularly in the deli and produce sections.
MF
Miguel Figueroa
2 days ago
1.0
Management is unfriendly and every single time i go i to store the management or staff are always huddled too busy talking instead of working and checking for these out of date items i keep finding . I guess stop&shop is like the catholic church instead of getting rid of the bad apples they move them around to other stop&shops lol
BH
Ben Haad
Nov 14, 2025
1.0
I'm tired of my GO points items not working. I scan my card when I walk in the door. I activate all my offers online and buy the exact item for the GO points and when I check out sometimes they work and sometimes they don't. More "don't" these days than do. Also I'm trying to get out of there with a few items sometimes and you only have 1 self checkout open out of all of them and 1 other checkout with a cashier? Lines half way back in the store. Where is management? I'm going to start checking out Big Y after 30 years of going here. Getting tired of the nonsense.
AS
Alice Smalls
Sep 28, 2025
5.0
The best stop and shop easy to walk there the staff are nice some stuff are a little pricey but nice stop and shop/
ML
Michael Lacaille
Sep 24, 2025
3.0
Store layout seems confusing, quite different than the 2 in Bristol. But the self checkout lanes are the worst!
NH
No Name Will Be Here
Sep 21, 2025
1.0
Zero stars. I'm done with this location. Last two times that I've gone here I've gotten pink eye. God only knows what else I've picked up from this location.
What are the opening hours of Stop & Shop in Naugatuck, CT?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop in Naugatuck offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
What is the address and contact number for Stop & Shop on Rubber Avenue?
Stop & Shop is located at 727 Rubber Avenue, Naugatuck, CT 06770. The main phone number is +1 203-729-4182.
What loyalty program does Stop & Shop offer and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop for delivery or pickup?
Yes, customers can shop online and choose either delivery or pickup options at Stop & Shop.
What special community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program to ensure no student goes to school hungry.
What types of additional services are available at Stop & Shop in Naugatuck?
Additional services include flu vaccinations, People’s United Bank services, Peapod, RedBox, UPromise, Blue Rhino propane exchange, Western Union, Order It!, and Coinstar kiosks.
What banks are located near Stop & Shop on Rubber Avenue that I can visit for banking needs?
Nearby banks include People's United Bank, M&T Bank, Webster Bank, Ion Bank, and CoinFlip Bitcoin ATM, all within close proximity to Stop & Shop.
Are there convenient car wash services close to Stop & Shop in Naugatuck?
Yes, mountainview car wash and Purple Elephant Car Wash are located nearby for easy vehicle cleaning services.
What dining options are available near Stop & Shop on Rubber Avenue?
Nearby dining options include Peking Tokyo (Chinese and sushi restaurant), Jesse Camille's Catering Elks (American fast food), and Cotton Hollow Catering (American restaurant).