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Stop & Shop

4.0
(610 reviews)

Business Details

727 Rubber Avenue, Naugatuck, CT
06770, United States
(203) 729-4182
https://stores.stopandshop.com/ct/naugatuck/727-rubber-avenue

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
727 Rubber Avenue, Naugatuck, CT
06770, United States

Hours

Reviews

4.0
610 reviews
5 stars
308
4 stars
155
3 stars
71
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.

Cleanliness

The store is generally reported as clean, although some reviews mention issues with specific areas like bathrooms and produce.

Pricing

Many customers express concerns about high prices and inconsistent availability of items, with some suggesting they may switch to competitors.

Product Quality

There are complaints about the quality of certain products, particularly meat and produce, with some items reported as spoiled or not fresh.

Checkout Experience

Customers report frustrations with the self-checkout process and long wait times at regular checkouts, indicating a need for improvement in efficiency.
  • MM
    Meriel
    Jan 18, 2026
    1.0
    I usually enjoy shopping at Stop & Shop, but this visit was an embarrassment. An employee openly and loudly discussed another customer—how often they shop, where they live, and whether they “should” live there based on their own assumptions about the customer’s finances. This gossip took place within earshot of multiple customers. Speculating about a customer’s income, residency, and personal life is not customer service—it’s unprofessional, classist, and inappropriate. If the staff has time to audit customers’ lives, they should redirect that energy toward doing their jobs and minding their own business.
  • MS
    michele Sharik
    Jan 9, 2026
    4.0
    I went to the Naugatuck Stop and Shop today and the produce area looked very clean. Noticable difference from previous visits.
  • JG
    Jill Giannotti
    Dec 29, 2025
    1.0
    I recycle. All machines are down or went down during use. I called for service 25 minutes ago and, I went in out of store to let them know and still nobody out here doing their job. PLEASE update your recycling machines, and employees. I am here again, one month later and now they only have 1 working machine. REPEAT.. out of FOUR machines, only ONE is working.
  • WW
    Walter
    Dec 11, 2025
    2.0
    This stopie has about half the products as their other stores,!!! What's the deal s&s??
  • AA
    anonymous
    Nov 29, 2025
    1.0
    josh in the online pickup department smells horrendous. someone needs to have a chat with him about personal hygiene. the smell is sickening. almost threw up.

Frequently Asked Questions About Stop & Shop

What are the opening hours of Stop & Shop in Naugatuck, CT?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop in Naugatuck offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.

Brand Certified Facts from Stop & Shop

Stop & Shop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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