Stop & Shop

4.0
622 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
727 Rubber Avenue, Naugatuck, CT
06770, United States

Hours

Reviews

4.0
622 reviews
5 stars
316
4 stars
156
3 stars
72
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently noted a lack of stock on various items, with some reporting that they couldn't find half of what they were looking for.

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior from management.

Cleanliness

The store is generally described as clean and well-organized, although there were complaints about specific areas like the bathrooms.

Pricing

Many customers expressed dissatisfaction with high prices, with some comparing them unfavorably to competitors.

Checkout Experience

Customers reported frustrations with the self-checkout process, citing malfunctions and long wait times.
  • MS
    michele Sharik
    3 days ago
    4.0
    I went to the Naugatuck Stop and Shop today and the produce area looked very clean. Noticable difference from previous visits.
  • JG
    Jill Giannotti
    Dec 29, 2025
    1.0
    I recycle. All machines are down or went down during use. I called for service 25 minutes ago and, I went in out of store to let them know and still nobody out here doing their job. PLEASE update your recycling machines, and employees.
  • WW
    Walter
    Dec 11, 2025
    2.0
    This stopie has about half the products as their other stores,!!! What's the deal s&s??
  • AA
    anonymous
    Nov 29, 2025
    1.0
    josh in the online pickup department smells horrendous. someone needs to have a chat with him about personal hygiene. the smell is sickening. almost threw up.
  • MF
    Miguel Figueroa
    Nov 22, 2025
    1.0
    Management is unfriendly and every single time i go i to store the management or staff are always huddled too busy talking instead of working and checking for these out of date items i keep finding . I guess stop&shop is like the catholic church instead of getting rid of the bad apples they move them around to other stop&shops lol

Frequently Asked Questions About Stop & Shop

What are the opening hours of Stop & Shop in Naugatuck, CT?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop in Naugatuck offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.