Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
690 reviews
5 stars
275
4 stars
131
3 stars
117
2 stars
51
1 star
116
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning issues like hard burger buns and missing items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness to complaints and overall management quality, indicating a need for improvement.
Cleanliness
Some customers noted that the location was clean, while others pointed out unsanitary conditions, particularly regarding food handling.
Inconsistent Experience
The quality of service and food varied significantly depending on the time of day and staff on duty, leading to mixed reviews.
- RSRômulo SouzaDec 27, 20255.0Ótima
- MSmicheal StratfordNov 25, 20251.0It’s incredible how every single time I come to this McDonald’s they never seem to have fresh food. Every single thing on the menu is literally cold and disgusting, management should definitely look into this night crew this is ridiculous. 100% unacceptable
- LClee CNov 8, 20252.0What is the sense of ordering on the mobile app?If they never have your food ready, NEVER, YOU STILL GET HERE AND HAVE TO WAIT AN EXTRA 10 MINUTES TO RECEIVE YOUR FOOD
- MRM RamirezOct 24, 20251.0This place has the worst employees..the order is always wrong then you complain yo the manager who walked away amd said ok ill tell them. Which I thought was very unprofessional seems as if I was interrupting her day. Get rid of all those employees and hire well liked professional people who like tbere job!!!!
- FDFwamp DonkeyOct 14, 20251.0Cold food, hard burger buns, missing sauces, soggy happy meal box bottom (fries dumped into box, pushing through the soggy bottom). Keep giving this place different attempts, thinking each time they’ll get better. Employees are friendly but clearly don’t have any desire to be there or do what they are paid to do in any sort of proficient manner. Been to a McDonald’s in Kuwait that was even better than this.. go to the New Haven rd one. This one is definitely the late night last resort kind…
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 718 Rubber Ave, Naugatuck?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-through open?
The drive-through operates daily starting at 5:00 AM, closing at midnight Sunday through Thursday, 1:00 AM on Friday and Saturday.
Can I order McDonald's food for delivery?
Yes, delivery is available every day from 5:00 AM to 10:30 PM via their McDelivery service.
What services does McDonald's at this location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I place an order with McDonald's online or via app?
You can order online through https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any gas stations near McDonald's that I can visit for fuel or snacks?
Yes, Gulf Express Market llc, Shell, and Sunoco Gas Station are nearby, offering fuel and convenience store items, which you can combine with a meal at McDonald's.
What nearby places can I visit for fitness or leisure around McDonald's?
Naugatuck Kickboxing, The CLUB gym, and Elks Lodge are nearby recreational spots perfect for workouts or social events before or after dining at McDonald's.
Are there other dining options close to McDonald's at 718 Rubber Ave?
Yes, you can also visit Jesse Camille's Catering Elks, Bellissimo Pizza and Pasta Restaurant, Carvel ice cream shop, and Dunkin' for a variety of meal choices.
Where can I find nearby services such as banking or car rentals around McDonald's?
Ion Bank, Webster Bank, and Enterprise Rent-A-Car are close by and can be conveniently visited around your McDonald's trip.