Brand Certified
McDonald's
3.6(698 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
718 Rubber Ave, Naugatuck, CT
06770, United States
Certified by McDonald's • Mar 01, 2026
(203) 729-0807
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
698 reviews
5 stars
276
4 stars
134
3 stars
117
2 stars
51
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning issues like hard burger buns and missing items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness to complaints and overall management quality, indicating a need for better oversight.
Cleanliness
While some reviews noted cleanliness, others pointed out unsanitary conditions and a lack of proper food handling practices.
Inconsistent Experience
Customer experiences varied significantly, with some praising the morning crew for efficiency and friendliness, while others reported terrible service during different shifts.
- CGCaroline GarrettFeb 22, 20261.0I pulled up to this restaurant to pick up an online order and the drive thru line was AROUND THE CORNER! Everyone literally parked their car. I called and got the RUDEST attitude while she told me that they are closed..? At 4:30 pm?? Ridiculous. It’s never ending with this location.
- FMfelicia myersFeb 20, 20264.0I love the fish sandwich only
- TBTaniesha BenjaminFeb 11, 20261.0Slow slow slow. No one is ever at the register. Kiosks always broken. Orders always wrong or missing something.
- PSphyl scalzoJan 25, 20264.0Cold fries and tasteless ice coffee on 1/21. Very disappointed after decades. Use to be 5 stars every time with hot food & happy employees before the renovation & lockdown.
- NBnatalia b.Jan 13, 20261.0i get off a long day of work, excited to roll up to the rubber ave. mcdonald’s drive thru for my timeless, my classic $6 meal deal because i’ve been thinking all day about that delicious mcdouble. now usually, i check my bag after its handed to me to ensure everything is in tact, but today i guess i let my guard down bc how could they forget to put in such a key, a vital aspect to the meal? so tell me why i get home, change out of my work clothes, and settle down to enjoy my meal to find out they forgot to put in my mcdouble. my sweet mcdouble, that i’ve been longing for all day. and now, i’m here, mcdoubleless, writing this review, eating my mcdoubleless chicken nuggets and mcdoubleless fries and washing it down with my mcdoubleless drink. and i’m freaking mcdoubleless mad.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 718 Rubber Ave, Naugatuck?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-through open?
The drive-through operates daily starting at 5:00 AM, closing at midnight Sunday through Thursday, 1:00 AM on Friday and Saturday.
Can I order McDonald's food for delivery?
Yes, delivery is available every day from 5:00 AM to 10:30 PM via their McDelivery service.
What services does McDonald's at this location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I place an order with McDonald's online or via app?
You can order online through https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any gas stations near McDonald's that I can visit for fuel or snacks?
Yes, Gulf Express Market llc, Shell, and Sunoco Gas Station are nearby, offering fuel and convenience store items, which you can combine with a meal at McDonald's.
What nearby places can I visit for fitness or leisure around McDonald's?
Naugatuck Kickboxing, The CLUB gym, and Elks Lodge are nearby recreational spots perfect for workouts or social events before or after dining at McDonald's.
Are there other dining options close to McDonald's at 718 Rubber Ave?
Yes, you can also visit Jesse Camille's Catering Elks, Bellissimo Pizza and Pasta Restaurant, Carvel ice cream shop, and Dunkin' for a variety of meal choices.
Where can I find nearby services such as banking or car rentals around McDonald's?
Ion Bank, Webster Bank, and Enterprise Rent-A-Car are close by and can be conveniently visited around your McDonald's trip.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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