Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
683 reviews
5 stars
269
4 stars
131
3 stars
117
2 stars
51
1 star
115
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported that the staff exhibited poor attitudes and unprofessional behavior, with several reviews highlighting rude interactions.
Order Accuracy
Numerous reviews indicated frequent issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Customers consistently noted slow service, with long wait times reported both in-store and at the drive-thru.
Food Quality
While some customers praised the food quality, others reported cold or poorly prepared items, indicating inconsistency.
Cleanliness
A few reviews mentioned that the location was clean, but this was not a universal sentiment, with some customers expressing concerns about hygiene.
- LClee CNov 8, 20252.0What is the sense of ordering on the mobile app?If they never have your food ready, NEVER, YOU STILL GET HERE AND HAVE TO WAIT AN EXTRA 10 MINUTES TO RECEIVE YOUR FOOD
- MRM RamirezOct 24, 20251.0This place has the worst employees..the order is always wrong then you complain yo the manager who walked away amd said ok ill tell them. Which I thought was very unprofessional seems as if I was interrupting her day. Get rid of all those employees and hire well liked professional people who like tbere job!!!!
- FDFwamp DonkeyOct 14, 20251.0Cold food, hard burger buns, missing sauces, soggy happy meal box bottom (fries dumped into box, pushing through the soggy bottom). Keep giving this place different attempts, thinking each time they’ll get better. Employees are friendly but clearly don’t have any desire to be there or do what they are paid to do in any sort of proficient manner. Been to a McDonald’s in Kuwait that was even better than this.. go to the New Haven rd one. This one is definitely the late night last resort kind…
- CCCandice CapleOct 8, 20253.0Only issue is i order the daily double and they give me a mcdouble with lettuce, and thats not the sandwich ingredients. But good other than that
- JGJames GSep 1, 20251.025 minutes for a cheeseburger chicken sandwich on sm soda.The woman behind the counter looked as she wanted to be somewhere else. 1 person actually working. Not to mention not a word of English, but that's not surprising in Connecticut. Also. It's 12:00 on Labor Day and no one was in there or the drive through.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 718 Rubber Ave, Naugatuck?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-through open?
The drive-through operates daily starting at 5:00 AM, closing at midnight Sunday through Thursday, 1:00 AM on Friday and Saturday.
Can I order McDonald's food for delivery?
Yes, delivery is available every day from 5:00 AM to 10:30 PM via their McDelivery service.
What services does McDonald's at this location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I place an order with McDonald's online or via app?
You can order online through https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any gas stations near McDonald's that I can visit for fuel or snacks?
Yes, Gulf Express Market llc, Shell, and Sunoco Gas Station are nearby, offering fuel and convenience store items, which you can combine with a meal at McDonald's.
What nearby places can I visit for fitness or leisure around McDonald's?
Naugatuck Kickboxing, The CLUB gym, and Elks Lodge are nearby recreational spots perfect for workouts or social events before or after dining at McDonald's.
Are there other dining options close to McDonald's at 718 Rubber Ave?
Yes, you can also visit Jesse Camille's Catering Elks, Bellissimo Pizza and Pasta Restaurant, Carvel ice cream shop, and Dunkin' for a variety of meal choices.
Where can I find nearby services such as banking or car rentals around McDonald's?
Ion Bank, Webster Bank, and Enterprise Rent-A-Car are close by and can be conveniently visited around your McDonald's trip.