McDonald's

3.5
1170 reviews
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Business Details

571 New Haven Rd, Naugatuck, CT
06770, United States
(203) 729-2434
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
571 New Haven Rd, Naugatuck, CT
06770, United States

Hours

Reviews

3.5
1,170 reviews
5 stars
452
4 stars
233
3 stars
175
2 stars
101
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Operational Hours

Many reviews highlighted that the location does not operate as a 24-hour establishment, often closing early or refusing to take orders during late-night hours.

Food Quality

While some customers praised the food as fresh and hot, many others complained about incorrect orders, missing items, and overall subpar food quality.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Staffing Problems

Customers noted that the location appears to be understaffed, leading to slow service and operational inefficiencies.
  • MI
    M “Honcho” II
    5 days ago
    1.0
    This Place is terrrible!!!! Waiting 20-30min for Uber Eats delivery every time
  • LB
    Lucas Brown
    Dec 30, 2025
    1.0
    Always making wrong orders and forgetting things, just get the damn thing right for gods sake
  • BS
    Brandon Santiago
    Dec 16, 2025
    1.0
    Always closed even tho advertised as a 24 hour store. If you go between 11PM and 5AM don’t expect it to be open.
  • DO
    Dane R. Obegenski
    Dec 10, 2025
    1.0
    Only giving one star for service. Haven't had the food. Haven't been inside. The outside is clean. Have been here two times now for an Uber eats pickup and they said that they don't have Uber eats and they don't do it. If I find the time I'm going to call corporate. This is just ridiculous, I waited thereafter to see if I could pick up any other orders. The place was empty. I imagine they're losing a lot of money because of whatever is going on here. I've seen restaurants that are overwhelmed with Uber eats. Doordash but to deny a customer and then a delivery person. The orders is not proper at all and something should be done about it by upper management. In my opinion. That's all
  • CP
    Cameron Pahde
    Dec 7, 2025
    1.0
    On 12/7/2025 at 3:30 am I went to this location and was immediately told they are not accepting orders because they are preparing for breakfast, I then made a mobile order and was given a hard time. There was a lady who was standing in the drive thru talking to an employee for over 20 minutes and refused to move. These employees should be fired
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Naugatuck, CT?

McDonald's in Naugatuck, CT is open 24 hours a day, 7 days a week including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.