Chipotle Mexican Grill

2.6
192 reviews

About

Mexican Restaurant
Chipotle Naugatuck is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
112 Bridge St, Naugatuck, CT
06770, United States

Hours

Reviews

2.6
192 reviews
5 stars
56
4 stars
15
3 stars
9
2 stars
19
1 star
93

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, with food and trash reported on the floor and counters.

Service Quality

Customers frequently mentioned poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, many reported issues with cold meals, missing ingredients, and unsatisfactory portion sizes.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff training, organization, and overall restaurant operations.
  • HC
    hailey christiano
    5 days ago
    1.0
    PreOrdered through app gave us a pickup time drove there and the food wasn’t ready for 18 minutes after the time allotted. I mean this was crazy, it wasn’t busy inside at all. No sorry when it was given to me. The food took 2 minutes to make I watched it, why it wasn’t started until I had already been standing there for 15 mins is beyond me.
  • FB
    Fatimazahra Boustani
    6 days ago
    1.0
    The food was too salty I couldn’t eat it
  • BD
    Brooke Ashley DeHart
    Dec 17, 2025
    5.0
    Clean, quick service, freshly made food, great service
  • JS
    Jacquelyn Sestito
    Dec 14, 2025
    1.0
    Food and papers all over the floor, our food was cold and had to be heated up at home, burrito bowls looked like they were half eaten, and you could tell nobody wanted to be working there.
  • L1
    lauruven 1
    Dec 1, 2025
    2.0
    Im just not a fan of chipotle. I dont find their food all that great. To me its like a subway for tacos/burritos with less topping choices. The only food item i've found that isnt bad there is the quesadillas. Im not saying the food is bad its just not for my taste but i know alot of people seem to really like it. So to each his own

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Naugatuck offer?

Chipotle Naugatuck offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Naugatuck?

Chipotle is open every day from 10:45 AM to 11:00 PM.