Business Details
About
Mexican Restaurant
Chipotle Naugatuck is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
179 reviews
5 stars
50
4 stars
14
3 stars
9
2 stars
18
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty counters and floors, and a lack of cleanliness in food preparation areas.
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with staff often appearing untrained or inattentive.
Food Quality
While some customers enjoyed the food, many complained about the freshness, portion sizes, and the quality of ingredients, particularly the meat.
Inconsistency
There were numerous mentions of the restaurant being out of key ingredients like rice and chicken, leading to dissatisfaction among customers.
Overall Experience
The overall sentiment was negative, with many customers expressing disappointment and stating they would not return to this location.
- JAJames Ayash5 days ago5.0Came to this chipotle for the first time and really enjoyed it. Very nice people very nice staff.
- DGDan GreenNov 14, 20251.0Chipotle ownership needs to fire everyone here and start over!! This place is disgusting!! 🤢 Service is terrible!! What a waste of a new location!! Waited over 30mins for my order!!! CRAZY
- CPChristine ProvoNov 4, 20255.0My husband ordered the burrito. It's not very impressive.
- NMNina MarieOct 29, 20251.0Literally a joke the way they serve! Always missing items for delivery!
- MFmissy j (filamgrl)Oct 17, 20251.0I'm uber eats driver and I picked up from here everything was going well. I have plastic bin that is locked in place on front passenger seat. The bag was sitting upright. On my way to the customer, wasn't far of drive, no hills no sudden stops or anything. Most of time I was stuck in traffic so stop n go very slowly. and when I went to grab the bag the bag was still upright...bottom of bag was soaked. Sauce from food was dripping from my bin , car to outside. I don't know how that happened. Bag didn't tilt or anything i didn't tilt bag to put in my car. Everything was uprights im guessing chipotle put too much sauce in food. So I was soaked with sauce I literally had to come home wash up and change
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Naugatuck offer?
Chipotle Naugatuck offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Naugatuck?
Chipotle is open every day from 10:45 AM to 11:00 PM.
When did the Chipotle location at 112 Bridge St, Naugatuck open?
This Chipotle location opened on April 30, 2025.
Can I order food online from Chipotle Naugatuck?
Yes, you can order online through the Chipotle website or app using the provided ordering links.
How can I contact Chipotle Mexican Grill in Naugatuck via email or phone?
You can email CT.4797.Naugatuck@chipotle.com or call +1 475-701-1162 to contact this location.
Is Chipotle Mexican Grill in Naugatuck committed to sustainable food practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable methods.
Which nearby places can I visit before or after dining at Chipotle in Naugatuck?
Nearby places include Golden Nail & Spa for relaxation, La Casa Pizzeria for more dining options, and Spring Street Laundromat for laundry services.
Are there convenient banking or ATM services near Chipotle Naugatuck?
Yes, nearby ATMs include Santander Bank ATM, LibertyX Bitcoin ATM, and Wells Fargo ATM for your financial transactions.
Where can I find other fast food options near Chipotle Mexican Grill in Naugatuck?
Nearby fast food options include KFC and Subway, both within easy reach for varied dining choices.
Can I find grocery and pharmacy services close to Chipotle in Naugatuck?
Yes, Family Dollar and Big Y World Class Market provide shopping options, and CVS Pharmacy and Big Y Pharmacy are nearby for medical and wellness needs.