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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(300 reviews)

Business Details

2210 Route 32, Montville, CT
06382, United States
(860) 848-1833
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Montville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2210 Route 32, Montville, CT
06382, United States

Hours

Reviews

3.7
300 reviews
5 stars
133
4 stars
61
3 stars
37
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing components.

Staff Attitude

Several reviews mentioned a negative attitude from staff, particularly during busy hours, impacting the overall customer experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting stale items and poorly prepared meals.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • SF
    Sonja Farrar
    Jan 29, 2026
    1.0
    The worker Ed has a really bad attitude from the moment you come in.
  • CL
    Cindy Loo
    Jan 29, 2026
    1.0
    ⭐️ 1-Star Review I had a very unpleasant experience during a late-night visit on the 3rd shift. The older blonde woman with pigtail braids who took my order was extremely rude over the speaker from the start. When I pulled up to the window, she spent the entire time talking to her coworker instead of helping me, took her time handing me my coffee, and then aggressively threw my change into my hand. Most of the quarters fell because of how forceful it was. Before I even had a chance to pick up my change, she told me I needed to leave the drive-through because they were “on a clock.” When I told her there was no need to throw the change at me, she escalated the situation and threatened to call the police. This was very unprofessional, disrespectful, and completely unnecessary. Customer service like this is unacceptable. Won’t recommend this dunkin at all!
  • EE
    ellie
    Jan 29, 2026
    1.0
    The drive-through worker, a blonde woman with braids, was extremely rude and disrespectful. She threw change at my sister, slammed the window in her face, and then yelled at her to get out of the drive-through while she was picking up the change from our car floor. Completely unacceptable behavior my sister told her she could be nicer and she started yelling saying she was going to call the cops if she didn't leave. i don't know what bad day she was having but we didn't have to deal with that.
  • YR
    Yinon Rietti
    Jan 11, 2026
    4.0
    It's a nice Dunkin donuts spot. It's Dunkin' donuts it's not high quality it's not low quality it's fast food coffee chain it's never too clean over there but they're trying their best.
  • AN
    Alexandra Nicole
    Dec 28, 2025
    1.0
    Lady at Dunkin’ Donuts, who works at 2:50 AM on a Saturday night I know you hate your life. I know you’re miserable with your job. I know you’re probably having a very terrible morning and are just upset at the world that you’re working such a position but maybe don’t take it out on everyone else who is just going there to grab a bite to eat and is hungry. Not only were you disrespectful and rude and told me to leave out of the drive-through if I wasn’t going to order anything I had my window up because it’s -10° outside and I wasn’t gonna wait for you with my window down because you were busy taking another customer’s order. Once I proceeded to place my order, you decided to tell me that everything I wanted was unavailable or you didn’t feel like making it or you had one day old bagels as options. I made adjustments to my order and then I went up to the window, knowing that you told me, I would also have a five minute wait. Once there you decided to give me the meanest attitude and hand me over my order only for me to enjoy a sandwich without cheese and a very, incredibly cold, bacon and hash brown order. I am so sorry that you are having such a difficult life, but don’t take it out on people who are just trying to eat food and go out their day if you hate your life that much and you hate your job. There are other options. Mohegan Sun is always hiring.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Montville, CT?

Dunkin' in Montville, CT is open 24 hours a day, seven days a week.

Does Dunkin' in Montville offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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