McDonald's

3.6
654 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
390 Monroe Tpke, Monroe, CT
06468, United States

Hours

Reviews

3.6
654 reviews
5 stars
273
4 stars
129
3 stars
105
2 stars
40
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unhelpful behavior.

Food Quality

While some customers found the food acceptable, others complained about cold, stale, or improperly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some reviews noting clean facilities while others reported dirty tables and restrooms.

Drive-Thru Experience

The drive-thru service was often highlighted, with mixed reviews on efficiency and order accuracy.
  • KS
    Kimberly Saginario
    5 days ago
    2.0
    Chronically infuriating. I don’t know why I keep coming here. I always have to “pull over” and wait for my food with every visit and the order is usually not correct. The staff doesn’t seem to know what’s happening in the drive through.
  • KT
    Kenton Taylor
    Jan 3, 2026
    5.0
    For the most part it was a regular experience but none the less true McDonald's fashion
  • CB
    Cam Buss
    Jan 1, 2026
    1.0
    Done eating crappie food
  • AA
    ACM
    Dec 27, 2025
    5.0
    THE BEST MCDONALD'S IN CT.
  • WS
    wanda smith
    Dec 8, 2025
    1.0
    Stood at the front for 7min , no one said hold on , it wasn't until a worker had to walk by me to bring someone their food , she was like one moment, another 3 min , then finally get to order , asked for the Grinch Meal , as they promoted all over and was told we don't have any , smh ....Waste , bad service No food ...smh , the worker just shrugged her shoulders

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 390 Monroe Tpke, Monroe, CT?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.