Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
642 reviews
5 stars
268
4 stars
128
3 stars
105
2 stars
38
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items and missing components from orders.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported rude or unprofessional behavior.
Inconsistent Experience
Overall, the experience at this McDonald's location was described as hit or miss, with some visits being satisfactory and others disappointing.
- TSTiny Town SoftwareNov 4, 20251.0I went there twice today and twice they got my order wrong.
- MSMOUAZ SHEHADEHOct 23, 20255.0Nice service 👌
- SBSteve BroerOct 20, 20251.0I ordered McDelivery and the food was delivered more than an hour after the food was prepared. So, my food was cold and uneatable by the time it got to me.
- JHjason howardOct 8, 20251.0Every time I go to the drive through I have to park and wait 5-10 minutes for them to bring the food out. Several times the flat out forgot. The food is ok but the prices are going up and up. Not eating McDonald’s anymore. Probably better off
- MLMr. P (Late_Night_Mike)Oct 4, 20255.0McDonald’s has just become a well oiled machine. They know how to deliver a good service and consistent food quickly.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 390 Monroe Tpke, Monroe, CT?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
When can I order delivery from this McDonald's?
Delivery is available Monday through Sunday from 5:00 AM to 11:30 PM, extending to midnight on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does this McDonald's have a mobile app for ordering?
Yes, you can order through the McDonald's App, available on both Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's in Monroe, CT?
Yes, this McDonald's offers WiFi services to customers.
What nearby places can I visit around McDonald's at 390 Monroe Tpke?
Nearby places include Dunkin' for coffee and donuts, UPS Access Point location for shipping needs, and Jennie's Pizzeria if you're interested in Italian food.
Are there any fitness or wellness centers near this McDonald's?
Yes, World Fitness Studio, Superior Martial Arts & Fitness, Bikram Yoga Monroe, and Salon Sanctuary and Day Spa are close by for fitness and relaxation.
Can I find child care or educational facilities near this McDonald's location?
Yes, Honey Tree Preschool and Studio D Dance/Performing Arts School are nearby for child care and educational interests.