Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and frequent order mistakes.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unhelpful behavior.
Food Quality
While some customers found the food acceptable, others complained about cold, stale, or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews noting clean facilities while others reported dirty tables and restrooms.
Drive-Thru Experience
The drive-thru service was often highlighted, with mixed reviews on efficiency and order accuracy.
KS
Kimberly Saginario
5 days ago
2.0
Chronically infuriating. I don’t know why I keep coming here. I always have to “pull over” and wait for my food with every visit and the order is usually not correct. The staff doesn’t seem to know what’s happening in the drive through.
KT
Kenton Taylor
Jan 3, 2026
5.0
For the most part it was a regular experience but none the less true McDonald's fashion
CB
Cam Buss
Jan 1, 2026
1.0
Done eating crappie food
AA
ACM
Dec 27, 2025
5.0
THE BEST MCDONALD'S IN CT.
WS
wanda smith
Dec 8, 2025
1.0
Stood at the front for 7min , no one said hold on , it wasn't until a worker had to walk by me to bring someone their food , she was like one moment, another 3 min , then finally get to order , asked for the Grinch Meal , as they promoted all over and was told we don't have any , smh ....Waste , bad service No food ...smh , the worker just shrugged her shoulders
What are the regular business hours for McDonald's at 390 Monroe Tpke, Monroe, CT?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
When can I order delivery from this McDonald's?
Delivery is available Monday through Sunday from 5:00 AM to 11:30 PM, extending to midnight on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does this McDonald's have a mobile app for ordering?
Yes, you can order through the McDonald's App, available on both Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's in Monroe, CT?
Yes, this McDonald's offers WiFi services to customers.
What nearby places can I visit around McDonald's at 390 Monroe Tpke?
Nearby places include Dunkin' for coffee and donuts, UPS Access Point location for shipping needs, and Jennie's Pizzeria if you're interested in Italian food.
Are there any fitness or wellness centers near this McDonald's?
Yes, World Fitness Studio, Superior Martial Arts & Fitness, Bikram Yoga Monroe, and Salon Sanctuary and Day Spa are close by for fitness and relaxation.
Can I find child care or educational facilities near this McDonald's location?
Yes, Honey Tree Preschool and Studio D Dance/Performing Arts School are nearby for child care and educational interests.