Location.com logo
Brand Certified

Dunkin'

3.6
(194 reviews)

Business Details

230 Roosevelt Dr, Monroe, CT
06468, United States
(203) 268-5298
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Monroe, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
230 Roosevelt Dr, Monroe, CT
06468, United States

Hours

Reviews

3.6
194 reviews
5 stars
85
4 stars
39
3 stars
18
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting unsanitary conditions and others praising cleanliness.

Speed of Service

Several reviews mentioned slow service times, with long waits reported at both the drive-thru and in-store.

Staff Attitude

While some customers praised friendly staff, many others reported negative attitudes and unprofessional behavior from employees.
  • JJ
    Julie
    Jan 21, 2026
    1.0
    Very rude cashier, placed an online order, it was incorrect she did not Apologize say anything at all threw the drink in the garbage, hastily remade it, turned her back and walked away without a word. Very poor customer service .
  • YM
    YG MFU
    Dec 19, 2025
    1.0
    Very disappointed. I usually go to this Dunkin everyday, today I ordered a large ice tea and then a small ice tea after to put it inside my large ice tea cup, then I noticed when I was pouring the small tea cup into the large one, there was these small black particles looking like mold. It seems like they don’t clean the machines, only the counters. Be careful when you get any drinks from there, this can get someone sick or in the hospital. I won’t be going there anymore, that’s just nasty. The food is not great either.
  • MH
    Megan Hite
    Dec 10, 2025
    1.0
    Ordered a bagel with cream cheese… when I opened the bag and unraveled my food the cream cheese was all over the bagel so bad I couldn’t even pick it up. I looked inside the original bag for napkins, and obviously there were none Absolutely pissed me off so bad I had to throw it out I spend a lot of money at this Dunkin. I probably pay their light bill sadly As it is convenient to run and grab breakfast and a coffee, its not convenient enough To be late sitting for 10-15 minutes sometimes 20 to waste my hard earned money for crap to always happen
  • RR
    Rebecca Robinson
    Nov 30, 2025
    1.0
    I put in a mobile order and 10 mins later got there. Went to the drive thru and waited at the window for 3 minutes before the female with red hair finally came. She asked what I had I said a mobile order. She got the sticker out of the machine and repeated it back to me. I said yes did you guys not even start it yet? (It had been almost 15mins since I ordered it). She said no we have been busy and I said I ordered it 15 mins ago and she said “we’ve been busy don’t give me attitude”. No one else was there. Inside or in line. I cannot believe that this teenage girl had the nerve to tell a 45 year old “not to give her attitude” bc I asked if my coffee I ordered 15 mins before was started yet. Last time I go there
  • EM
    Erik Mazzochi
    Nov 26, 2025
    1.0
    By far the SLOWEST Dunkin’ Donuts in the area! Do yourself a favor and drive to the Seymour location. You’ll drive further but save time since this location always takes forever!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Monroe, CT?

This Dunkin' is open daily from 5:00 AM to 4:00 PM.

Does this Dunkin' offer delivery or curbside pickup services?

This location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: