Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Monroe, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
298 reviews
5 stars
138
4 stars
65
3 stars
36
2 stars
20
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders and rude staff interactions.
Product Consistency
Many reviews highlighted inconsistency in product quality, particularly with coffee and food items.
Cleanliness
The store was noted for being clean and well-maintained, contributing positively to customer experiences.
Staff Friendliness
While some customers praised friendly staff, others reported negative interactions, indicating variability in service.
Operational Issues
Frequent complaints about slow service, especially during peak hours, and issues with the drive-thru efficiency.
- DMD. MendoncaNov 2, 20251.0This is Not Dunkin. It's a Disappointment. To call this establishment a functioning business would be a gross overstatement. The Monroe Dunkin' location on Main St is not merely "poor" or subpar it is a spectacular failure of service, organization, and basic quality control. It is, without a doubt, the single worst-run coffee franchise in the entire region. Walking through the front door is like stepping into a vortex like something out of Stranger Things. The in-store service area is routinely a shambolic mess, demonstrating a staggering lack of management oversight and respect for customers. But don't think the drive-through is any better. It merely trades internal chaos for external incompetence. On two separate occasions, the checkout system was completely non-functional, forcing needless delays and proving a technological inability to handle the one core task of a quick-service business: taking money in one instance they told me it would be free but then the manager held us captive for nearly ten minutes to check us out. The most insulting offense, however, lies in the product itself. To order a hot chocolates or anything, for that matter is to participate in a gamble on volume. It is now a predictable routine that more than twice, we have received hot chocolates that were shamefully half-filled. This isn't a mistake; it's a policy of deliberate skimping that feels less like an error and more like petty larceny. Paying full price for a half-cup is not just bad service it is an outright insult to the customer. . Avoid this particular Dunkin' at all costs unless you enjoy being overcharged for lukewarm air and frustrating technical failures. It is the absolute worst Dunkin' in the area.
- CBChris BryantSep 20, 20251.0I am from new york, was brushing my teeth to be able to drink coffee and eat something, manager or worker came outside to say i was disturbing.i proceeded to tell him i was going to purchase something but i felt disgusting he proceeded to kick us out of the lot. I have $2k cash on me as i came for a sneaker event would never spend my money with any of these guys
- RSRaza SheikhAug 10, 20254.0Nice staff
- BBBronxGawdJun 30, 20255.0Pre ordered my food
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Monroe, CT?
Dunkin' in Monroe, CT is open 24 hours a day, 7 days a week.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin'?
Dunkin' is featuring the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on their holiday menu.
Can I order Dunkin' products through a mobile app?
Yes, you can order via the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What kind of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Monroe has a drive-thru service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit cards for payment.
Are there any nearby ice cream or bakery shops near Dunkin'?
Yes, Baskin-Robbins, an ice cream shop, bakery, and smoothie juice bar, is nearby Dunkin'. Customers can enjoy a sweet treat before or after their coffee at Dunkin'.
What other coffee shops are near Dunkin' in Monroe?
Terra Cafe, a coffee shop and vegetarian restaurant, is located near Dunkin'. Visitors might consider stopping by Terra Cafe for a different coffee or cafe experience.
Are there dining options near Dunkin' for a full meal?
Yes, nearby restaurants such as Nonna's Pizza & Pasta, Tuscany Pizza & Deli, American Pie, and El Gallo Dorado offer a variety of dining options including Italian, pizza, and Mexican cuisine to complement your visit to Dunkin'.