Chipotle Mexican Grill

2.2
206 reviews
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Business Details

143 Purdy Hill Rd, Monroe, CT
06468, United States
(475) 474-6211
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Monroe CT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
143 Purdy Hill Rd, Monroe, CT
06468, United States

Hours

Reviews

2.2
206 reviews
5 stars
40
4 stars
16
3 stars
10
2 stars
14
1 star
126

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Portion Sizes

A significant number of customers complained about consistently small portion sizes, often feeling ripped off for the price paid.

Service Quality

Customers reported slow service, with many experiencing long wait times for their orders and poor customer service from staff.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients, cold food, and missing items from orders.

Management Issues

Feedback indicated a lack of effective management, with complaints about understaffing and poor handling of customer complaints.
  • SG
    Steven Gifford
    Nov 1, 2025
    1.0
    Poor quality control, I've visited a few times, burnt meat made my latest burrito bowl inedible.
  • MB
    Mob Boiii
    Sep 19, 2025
    3.0
    My main complaint is the cleanliness of the store. The bathroom is nasty and the area with the napkins and forks is also unkept.
  • EB
    Eric Broyles
    Aug 27, 2025
    1.0
    The portions are absolutely awful. Spending nearly $20 for a bowl that is half full. It almost seems on purpose since if you say something to them, they do nothing about it and actually deny the fact that the scoop was small.
  • LP
    little fingers that play
    Aug 24, 2025
    1.0
    So bad! They share so light. Its the first store I have been to that share such small portions. I want a bit more chicken and the charged me $4.55 for double. My bill came to 18 for a honey chicken bowl and when I asked why, she Latino lady ( 08/24/25) said "OK". She than said my bill was $16.64 after I asked the price. Bad representation of Chipotle
  • AH
    Alicia Hilliard
    Aug 9, 2025
    2.0
    My son gave this place a try 3 times 2/3 his burrito bowl was damn near empty. We did online order on the app. The third time he went into the store and he had to ask for them to add more the girl didn't even scoop up a full spoon full of rice and put it in the bowl. This is why I personally chose Moe's or pancheros
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Monroe CT known for?

Chipotle Monroe CT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Monroe CT?

Chipotle Mexican Grill in Monroe CT is open every day from 10:45 AM to 11:00 PM.