Wendy's

3.8
1233 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
433 Old Gate Lane, Milford, CT
06460, United States

Hours

Reviews

3.8
1,233 reviews
5 stars
570
4 stars
272
3 stars
158
2 stars
68
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management.

Food Quality

Several reviews mentioned receiving stale or improperly prepared food, with some customers experiencing food safety issues.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Some customers noted cleanliness issues in the restaurant, while others appreciated the cleanliness during their visit.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, impacting their overall experience.
  • NC
    N Chase
    Nov 9, 2025
    2.0
    Should not be allowed to place order for drive through pickup on app if they make you go inside and say the drive through is closed after 12am every single time.
  • MJ
    Monique Jackson
    Nov 2, 2025
    3.0
    STOP RUSHING PEOPLE IN THE DRIVE THROUGH! DANG.
  • FC
    Forrest Cary
    Oct 15, 2025
    1.0
    Unable to get a hamburger A recurring problem with wendys
  • MF
    Mr. F
    Oct 12, 2025
    1.0
    1-Star Experience: The manager at this West Haven location is incredibly rude, its possible that she's the same lady some other reviews are referring to. After being asked to park, I politely declined and mentioned that the last time i went to that store they had me wait in the parking lot for 15 minutes until i had to walk to the store to grab the order. The manager sarcastically said, 'don't we love these people' and then told staff to rush me out in a very disrespectful manner. This store clearly cares more about their drive-thru timer than their customers.
  • TG
    Two G's
    Sep 26, 2025
    5.0
    My food was not fresh but MATT at front counter insured that it was remade. Fresh and timely !! Which I truly appreciated being this was the only meal I was eating for the day I had to be on the road for a day trip. He Took my 0 star review to 5 with his understanding and quick action. Thank you again MATT !!

Frequently Asked Questions About Wendy's

Is Milford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.