Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,240 reviews
5 stars
572
4 stars
271
3 stars
159
2 stars
68
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Several customers reported receiving cold or stale food, with some expressing concerns about food safety.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
Some reviews noted cleanliness issues at the location, impacting the overall dining experience.
Positive Experiences
A few customers praised specific staff members for their excellent service and the quality of food during certain visits.
- AXAgent x5 days ago1.0Fries and nuggets were hot, burgers were cold
- ARAyshel Credit repairNov 30, 20251.0I usually come to the Wendy’s inside the Pilot in Milford, and every time I hope the service has improved. Today sealed it for me. I was told at the speaker that the drive-through was down, so I placed my order in the app for drive-through pickup. I pulled up, waited about five minutes with no acknowledgment, and was finally told to park and come inside. If the drive-through isn’t available, it shouldn’t be offered in the app. It’s basic customer service. Right after this, I drove 30 seconds down the road to Taco Bell. Complete opposite experience , polite, on point, fast, and professional. That’s what customer service is supposed to look like. This is the second negative experience with this Wendy’s in a week. I’m officially done with this location. They’ve made it clear they just don’t care.
- NCN ChaseNov 9, 20252.0Should not be allowed to place order for drive through pickup on app if they make you go inside and say the drive through is closed after 12am every single time.
- MJMonique JacksonNov 2, 20253.0STOP RUSHING PEOPLE IN THE DRIVE THROUGH! DANG.
- MFMr. FOct 12, 20251.01-Star Experience: The manager at this West Haven location is incredibly rude, its possible that she's the same lady some other reviews are referring to. After being asked to park, I politely declined and mentioned that the last time i went to that store they had me wait in the parking lot for 15 minutes until i had to walk to the store to grab the order. The manager sarcastically said, 'don't we love these people' and then told staff to rush me out in a very disrespectful manner. This store clearly cares more about their drive-thru timer than their customers.
Frequently Asked Questions About Wendy's
Is Milford Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Milford open 24 hours?
Yes, this Wendy's location in Milford operates 24 hours a day, 7 days a week, including the drive-thru service.
What meals does Wendy's in Milford serve?
This Wendy's location serves breakfast, lunch, and dinner to accommodate your meal needs throughout the day.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's Milford offers delivery where available and takeout service to make your dining experience convenient.
How can I place an order online for Wendy's Milford?
You can order online through Wendy's official website at https://order.wendys.com or via their mobile app for quick and easy ordering.
What payment methods are accepted at Wendy's Milford?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment at this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, mobile app, and at the restaurant. You can find it under the “Nutrition & Allergens” link on each menu item.
Are there any nearby gas stations or travel centers around Wendy's Milford?
Yes, Pilot Travel Center and Shell gas stations are nearby, providing convenient options for fueling up before or after your visit to Wendy's.
What local lodging options are near Wendy's Milford?
The Mayflower Motel is located close to Wendy's, offering a convenient place to stay for travelers visiting the area.
Are there nearby coffee shops or quick snack places around Wendy's Milford?
Yes, Dunkin' is nearby if you're looking for coffee, donuts, or smoothies before or after your meal at Wendy's.
How can nearby businesses like Gabrielli Truck Center and Goodyear Commercial Tire benefit Wendy's customers?
Customers visiting Wendy's can use services like Gabrielli Truck Center for vehicle needs or Goodyear Commercial Tire for repairs, making it convenient to combine errands with dining.