Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Milford, CT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1365 Old Boston Post Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.1
1,702 reviews
5 stars
534
4 stars
301
3 stars
187
2 stars
160
1 star
520
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and overall dissatisfaction with the preparation.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with several customers expressing frustration over management and employee attitudes.
Operational Issues
The location faced significant operational challenges, including closed dining areas, malfunctioning stalls, and chronic understaffing.
Mixed Reviews on Food
While some customers enjoyed specific menu items, the overall sentiment leaned towards disappointment with the food offerings.
- RRRhys Reverie5 days ago1.0We mistakenly entered through the incorrect way (but the lot was otherwise empty and we had a completely clear view where it was safe, despite the innocuous mistake). Because of this small mistake, the manager stormed out, and was immediately unnecessarily rude and confrontational and refused to serve us. She also accused us of almost hitting her employee (we were absolutely nowhere near him, and had clear view and awareness of him and navigated carefully around him, giving him plenty of space). A ridiculous experience for our first time there. Go elsewhere—there are much better options nearby!
- RHRudi HilsonJan 4, 20261.020 min wait for an online order and no condiments were included in the bag.
- AJAshley JordanidesDec 27, 20251.0Open til midnight but at 10pm I tried to order and they were pre-closing and cleaning machines so we couldn’t even get anything we wanted.
- TBTurk BDec 1, 20255.0Best fries. Hands down. That’s about it.
- NKNak KingNov 12, 20251.0I ordered from the drive thru lastnight, thinking it was going to be a great experience and I was horribly let down. The employee Jeff asked me to fill out the survey in the window. I filled it out while waiting, thinking I was going to get top notch service and quality prepared food. My chili on the chili dog was warm but the hot dog was cold. My onion rings were soggy, couldn’t even pick them up out of the bag. My burger had black specs on the bun, the bun was stale and it was visibly poorly prepared. The only thing I ate was my cinnamon bites after paying $25 for an entire meal. VERY DISAPPOINTED, WILL NEVER GO BACK.