Dunkin'

3.3
249 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
214 Woodmont Rd, Milford, CT
06460, United States

Hours

Reviews

3.3
249 reviews
5 stars
93
4 stars
45
3 stars
20
2 stars
21
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several noting a lack of basic customer service skills.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor attention to customer requests, leading to dissatisfaction.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Product Quality

While some customers enjoyed the coffee and pastries, others criticized the quality and preparation of food items.
  • AD
    Arzu Demir
    Nov 16, 2025
    1.0
    The cashier charged me extra money at the drive though. The total was 4$ but I was charged 10. And they always give the wrong donuts. Don’t go here, workers are not trustful
  • SS
    SYLGAMES
    Nov 15, 2025
    1.0
    Every morning I come in they never have croissants at 6am and they have an oven the crew is very slow , they don’t listen to your order .0/10 don’t recommend
  • OA
    Omar Aljobori
    Oct 27, 2025
    1.0
    If there is less than zero, I give it to this store because the workers eat at work in front of the customer and do not and there is no cleanliness attention for customer service
  • FL
    FirstName LastName
    Oct 23, 2025
    1.0
    This spot is a mess. Ordered at drive through for a coffee and some munchkins, confirmed on the screen my order is correct; I get to the window and they charged me for someone else’s order, and give me the order (some kind of chicken bacon thing), then proceed to appear annoyed at me because they got their stuff mixed up and didn’t seem willing to do anything about their mistake. Ended up just leaving because I don’t have time for a thing to turn into “a thing”. Thanks for the bad experience and waste of money.
  • DR
    Dee Reid
    Oct 17, 2025
    4.0
    This store will have to begin taking notice of reviews. As much as I would prefer to leave a favorable review, it would not be fair. So, while the store's 3.3 rating is bad nd will most likely see descent bc of this one, the store can change things around. So on my visit, the morning of 9/16/25, I first observed that no one greeted me. On occasion this happens at DD nd it's usually a sign that employees have a disregard for the work, the store, mgmt, customers or all of the above. I also observed that ppl left trash on dining tables. I later discovered that there were no [or aren't any] trash receptacles in the store. So at the time of placing my order, I found it unusual that the person taking my order asked me three time to repeat it. And still after expressing it more than twice, my order for "less ice" was made with a full cup. I saw it b4 the same order-taker filled my cup but since my added ingredients were already in, I didn't remind him bc I'd actually said it thrice already when placing it. Albeit, I can say I rec'd some satisfaction for gaining the muffin I wanted which was not in the display. I asked about it nd the order taker kindly went over to a holding carriage where my desired muffin was available. And thankfully it was fresh, as was my other pastry item. So, with that in mind, imo where room for improvement comes in is to have some basic customer service skills implemented thru training or by example from store owner[s] or mgmt staff. And simply consider trash can placement for the dining area. Best regards.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' Milford, CT?

Dunkin' Milford is open daily from 5:00 AM to 8:00 PM.

What food and beverage options are available at Dunkin' Milford?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal specialty beverages like the new Cookie Butter Cloud Latte and Peppermint Mocha.