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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(273 reviews)

Business Details

859 Boston Post Rd, Milford, CT
06460, United States
(203) 878-8216
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
859 Boston Post Rd, Milford, CT
06460, United States

Hours

Reviews

3.5
273 reviews
5 stars
104
4 stars
58
3 stars
30
2 stars
20
1 star
61
  • DV
    Danyelle Villagomez
    Jan 9, 2026
    1.0
    Staff was very rude and unwelcoming no greeting. They tell you how much and hand you what you ordered. Whomever trains the staff needs to up their game
  • RR
    Rye
    Nov 9, 2025
    1.0
    Extremely displeased with this location and won’t be coming back. Staff was very rude and unwelcoming the moment I entered and didn’t even have the common decency to greet me. I don’t recommend coming to this DD, save your time by going to a different location with better service and food!
  • DH
    Dan Hilliard
    Oct 30, 2025
    2.0
    Hash browns were soggy coffee tasted like it was made 24 hours ago. Only saving grace was breakfast sandwich which felt smaller then usual
  • GM
    Glenia Mejia
    Dec 21, 2022
    1.0
    I had the worst client experience at this place, I am beyond baffled! I made a quick stop through the drive up window to purchase a gift card since I had my two kids in the car. The associate who greeted me was polite and seemed fairly new. He asked me if I ordered a coffee and my answer was “no, just a gift card.” He then handed me the receipt and gift card and I noticed there was no gift card on the receipt but two irrelevant items instead. I told him he had mistakenly given me someone else’s receipt and he got someone else involved. At this point, the second associate proceeded to take out a few dollars out of his own wallet and handed them to me. I looked at him bewildered as I stretched my hand out to take the money. He then explained I had been mistakenly charged for a coffee. They had a third older person involved and I can only assume she was the manager and they needed help reprinting my receipt. I observed her revise the transaction on the screen and she then directed herself to me with the following words as she handed me my receipt: “Everything is one the receipt honey, they gave you three dollars because they charged you for a coffee, I can clearly tell because I can see and I can read.” All I could say was that I understood she may have new associates and I just wanted to make sure my gift card had been loaded and that there was no need to be rude especially when I was being understanding. She mocked me! Yes, mocked my words and before I was even done taking, she shut the window in my face! I could not believe what I was seeing/hearing, I’m at lost for words! Perhaps she had a rough day and holidays can be stressful for some people, however he demeanor is completely unacceptable! “First of all, how is the client at fault in all this? She spoke to me as if I was illiterate and I caused the issue! Perhaps if I was handed my actual receipt the first time around, I would’ve realized the gift card was actually loaded which was my ultimate goal.This person was extremely rude and disrespectful! I will also mention that while all this went on, she also expressed (in very unpleasant words) to one of the boys that they better not have a difference or they’ll pay out of pocket. After hearing that, I felt extremely sad for them so I wasn’t going to ask about the .53 cents they shorten me. Hire good honest people who will actually have a clue of what client experience is and not abuse clients or employees and be grateful for their jobs!

Brand Certified Facts from Dunkin'

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Certified March 08, 2026Yext Knowledge Graph
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