Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Freshness
Many reviews indicated that food was often cold, stale, or not fresh, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, particularly with DoorDash deliveries.
Staff Attitude
While some customers praised individual staff members, many others reported a lack of friendliness and professionalism among employees.
LL
Legit Lee Velez (Legit Lee)
Nov 11, 2025
4.0
The food was okay The only thing that they could work on is making sure that order is made correctly! I ordered 2 cheese burgers with only ketchup and they still put onions and pickles on it!
PB
Primrose Blake
Oct 16, 2025
4.0
Great service!
VR
Vannesa Reyes
Sep 29, 2025
5.0
Come here often when im exhausted. What i do like is, although we have to wait a little longer than mcdonalds. I know its fresh! Preference is worth it
MM
Michael
Sep 26, 2025
1.0
They ran out of all frostys, no lemonade , and my brother was overcharged.
WHO IS RUNNING THIS PLACE. BE BETTER
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Middletown, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Middletown, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 632-7350.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Middletown Wendy’s serve breakfast?
Yes, this Wendy’s location in Middletown, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Middletown, CT?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Is the Wendy's in Middletown still open during the current time?
Yes, this Wendy's location is open and committed to serving quality food daily through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Middletown Wendy's serves breakfast, including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the Apple App Store for convenient ordering.
What payment options are accepted at Wendy's in Middletown?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition/allergen information are available on Wendy's website, mobile app, and in-restaurant posters.
How can I contact Wendy's Middletown location for questions or feedback?
You can call (860) 632-7350 directly, call 888-624-8140 for customer care, visit their Contact page online, or complete a customer satisfaction survey referencing your receipt.
Are there nearby restaurants to Wendy's Middletown where I can try different food options?
Yes, nearby options include Subway for sandwiches and Dunkin Donuts for coffee and donuts, perfect for exploring different meals before or after your Wendy's visit.
Are there any nearby hotels or inns around Wendy's Middletown?
You can find lodging nearby at Wesley Inn & Suites and Wesley Inn and Suites, convenient if you're visiting the area and want to dine at Wendy's.
What automotive services are available near Wendy's in Middletown?
Nearby you can access automotive services like Computer Tune & Lube and AutoZone for repairs, maintenance, and parts while you enjoy a meal at Wendy's.