Wendy's

3.4
964 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
950 Washington Street, Middletown, CT
06457, United States

Hours

Reviews

3.4
964 reviews
5 stars
310
4 stars
230
3 stars
166
2 stars
73
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Freshness

Many reviews indicated that food was often cold, stale, or not fresh, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, particularly with DoorDash deliveries.

Staff Attitude

While some customers praised individual staff members, many others reported a lack of friendliness and professionalism among employees.
  • LL
    Legit Lee Velez (Legit Lee)
    Nov 11, 2025
    4.0
    The food was okay The only thing that they could work on is making sure that order is made correctly! I ordered 2 cheese burgers with only ketchup and they still put onions and pickles on it!
  • PB
    Primrose Blake
    Oct 16, 2025
    4.0
    Great service!
  • VR
    Vannesa Reyes
    Sep 29, 2025
    5.0
    Come here often when im exhausted. What i do like is, although we have to wait a little longer than mcdonalds. I know its fresh! Preference is worth it
  • MM
    Michael
    Sep 26, 2025
    1.0
    They ran out of all frostys, no lemonade , and my brother was overcharged. WHO IS RUNNING THIS PLACE. BE BETTER
  • PH
    Paul Heindl
    Sep 5, 2025
    4.0
    It's a Wendy's. Predictablely ok food

Frequently Asked Questions About Wendy's

Is Middletown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.