Customers had mixed experiences with the food, with some praising the burgers and milkshakes while others reported issues like food poisoning and underwhelming flavors.
Service
The staff was frequently noted as friendly and accommodating, but there were complaints about slow service and understaffing during busy times.
Cleanliness
Many reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, which detracted from the overall experience.
Pricing
Several customers felt that the prices were high relative to the portion sizes and quality of food, leading to mixed feelings about value for money.
Halal Options
The availability of halal food was a significant positive aspect, with many customers appreciating the halal offerings and the quality of ingredients.
IK
Iblis Khan
Oct 26, 2025
1.0
This place is absolutely disgusting
LT
Lou Torres
Sep 15, 2025
3.0
The burgers at Wayback Burgers in Middletown proved to be underwhelming, lacking the distinction one might hope for when paying a premium. Despite the staff’s kindness, the overall atmosphere suffered from a frustrating “hurry up and wait” dynamic, exacerbated by the evident understaffing. Service delays detracted from the experience, and the noticeably high prices did not match the level of service provided. Cleanliness also left much to be desired, with tables not being properly cleaned between guests, which further impacted the dining environment. Overall, while the staff remained friendly, the combination of mediocre food, slow service, and an uncomfortable setting made for a disappointing visit.
AS
Angela Sherrill
Sep 5, 2025
4.0
Good food!!! Will be back again
HK
Husain Khan
Aug 22, 2025
5.0
The food was amazing. Great place to have awesome burgers with family.