Taco Bell

3.2
746 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 851 Washington St in Middletown. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
851 Washington St, Middletown, CT
06457, United States

Hours

Reviews

3.2
746 reviews
5 stars
221
4 stars
160
3 stars
111
2 stars
66
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews highlighted poor food quality, including missing ingredients, cold food, and concerns about freshness and safety.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality on certain occasions.
  • SA
    Sofian M. Albayati
    Jan 3, 2026
    1.0
    Tried to give this location another chance after numerous negative experiences. They are always out of items and the employees seem lost/unsupervised.
  • RJ
    Ryan James
    Jan 2, 2026
    1.0
    This Taco Bell deserves to be shut down and the owners of this franchise should be embarrassed to run such a terrible restaurant. They advertise open late but frequently close 1-2 hours early. When you can get food it’s cold and poorly made and tossed in the bag with zero concern for quality, often thrown in upside down and spilled into the bag. On top of that you just paid $8 for a taco, just to have it destroyed on its way into the bag. Nothing about this Taco Bell is good. Please do yourself a favor and spend your money elsewhere!
  • SB
    stephen barrows
    Dec 28, 2025
    1.0
    Paid $14 for a burrito supreme and taco meal at the drive-through. Only one in line. Waited and waited at the window to get my food after paying. I get my food finally. There was minimal meat in the taco supreme. And absolutely no meat in the burrito. You charge these ridiculous prices and don’t produce a good product. I ordered number was 9c4810. you literally are the worst Taco Bell I ever stopped at. it will never stop at this location again.!!!!! And you wonder while your sales are down
  • HH
    Heidi
    Dec 22, 2025
    2.0
    i usually never had a problem with this place till recently. almost every time, the drinks are wrong or missing. the food tastes good but this order i just got my taco is smooshed and my food is cold. i also got the wrong drink. like i said i usually dont really have a problem but seeing all these recent bad reviews as well, somethings up
  • JP
    Justin Palardy
    Dec 5, 2025
    1.0
    I think this place has some serious food safety and quality issues, that should be inspected by an health inspector. Every time you go to this location something is funky. I notice a LOT the fried foods, like taco shells, cinnamon twists etc. have this awful taste, like almost burnt and chemical taste. Not sure if it’s due to very old, unsafe frying oil, or something to do with what they use to keep the food warm. But it’s gross and raises real concern. Their refried beans are another SUPER common one. They load these burritos up with refried beans that either have been sitting WAY too long or they didn’t put enough water in to rehydrate them. They’re so thick that you can ball it up and play with it like it’s Play-Dough. Absolutely disgusting, nothing like biting into a Beefy 5 Layer Burrito and having almost no beef in the whole thing, but a giant mouthful of SOLID beans. Lastly what I’ve noticed is their cheese gets real funky sometimes, and it happened tonight which prompted me to finally make this review. I took a bite into a burrito with the yellow cheese in it, and it tasted extremely funky and off, almost sour tasting. I opened the burrito and smelled the cheese. Yup, smells off. Hopefully I don’t get sick! Also tonight the taco shell also had the bad taste, and I am now BURPING it after only eating 1/4 of the shell. Would not recommend this Taco Bell to anyone that values not possibly being sick. Not sure if what’s going on is a bad team there, lack of training, or them just not caring, but this place is eventually going to make someone VERY sick if a health inspector or something doesn’t force them to change. Go to the Cromwell one if you want decent Taco Bell, never had ANY issues at that one.

Frequently Asked Questions About Taco Bell

What are the regular opening hours of Taco Bell located at 851 Washington St, Middletown, CT?

Taco Bell at 851 Washington St is open daily from 8:00 AM to 2:00 AM, except on Fridays and Saturdays when it stays open until 3:00 AM.

Does this Taco Bell have a drive-through service and what are its hours?

Yes, this Taco Bell offers drive-through service daily from 8:00 AM to 2:00 AM, extending to 3:00 AM on Fridays and Saturdays.