Brand Certified
Stop & Shop
3.9(1076 reviews)
Certified by Stop & Shop • Mar 01, 2026
Business Details
416 East Main Street, Middletown, CT
06457, United States
Certified by Stop & Shop • Mar 01, 2026
(860) 346-0160
Certified by Stop & Shop • Mar 01, 2026
https://stores.stopandshop.com/ct/middletown/416-east-main-street
Certified by Stop & Shop • Mar 01, 2026
About
Certified by Stop & Shop • Mar 01, 2026
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Certified by Stop & Shop • Mar 01, 2026
Hours
Certified by Stop & Shop • Mar 01, 2026
Reviews
3.9
1,076 reviews
5 stars
447
4 stars
323
3 stars
152
2 stars
63
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful staff, with reports of aggressive behavior and poor treatment, particularly towards certain demographics.
Product Freshness
Many customers expressed dissatisfaction with the freshness of produce and other perishable items, citing issues with expired or spoiled products.
Pricing
Numerous reviews highlighted high prices, with many customers feeling that the store is more expensive compared to competitors.
Store Cleanliness
Several customers reported unsanitary conditions within the store, including issues with cleanliness and maintenance.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, overall sentiment regarding staff assistance was mixed, with many feeling ignored or poorly treated.
- JLJoshua LopezFeb 21, 20262.0Good store and convenient location but prices are high and the pickup process is fundamentally broken… habitually understaffed and up to 30 min wait times for grocery drop off. Mgmt needs to evaluate their approach to resourcing.
- DRDan RynaskiFeb 21, 20261.0Delivery and pickup is consistently a terrible experience. I should know better than to “give it another try”, hoping the experience has improved. The markup of Whole Foods or even Big Y is worth your time.
- VVVFeb 21, 20261.0Not to happy with the florist dept, $40.00 worth of roses my husband got me for Valentine’s Day all waste!! The heads on the roses fell off and wilted!!!!! Within couple of days!!! He should get his money back!!! Don’t buy roses from this dept, or stop and shop. Go to another grocery store or flower shop!! This was wasted money!!!! He told me when he was in there there was bouquet that had no flower heads on them cut off!!!
- AAAFeb 7, 20265.0Pharmacy is fantastic.
- KLKeisha Williams, LogicalFloJan 16, 20264.0Clean, fresh flowers by the door, variety of international produce.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Middletown, CT?
Stop & Shop in Middletown, CT is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers delivery services, and customers can choose to shop in-store, online for delivery, or pickup.
What loyalty program does Stop & Shop provide its customers?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Where is the Stop & Shop located in Middletown?
Stop & Shop is located at 416 East Main Street, Middletown, CT 06457, USA.
What community programs is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program, ensuring no student goes to school hungry.
What types of services can I find at Stop & Shop in Middletown?
Services offered include flu vaccination, banking services by People's United Bank, RedBox rentals, Western Union money transfers, Blue Rhino propane exchange, Coinstar, and more.
Can I find financial services near Stop & Shop in Middletown?
Yes, nearby you can find financial services such as Western Union, People's United Bank, and M&T Bank which could be convenient for your banking needs before or after shopping.
Are there any good restaurants near Stop & Shop in Middletown?
Nearby restaurants include Agapi Mediterranean Pizza Restaurant, Mario's Pizza & Restaurant, Eastfield Pizza Restau, Gia's Pizza Restaurant, and Fortune Garden Chinese Restaurant, great for grabbing a meal before or after shopping.
What retail stores are close to Stop & Shop for additional shopping options?
Close to Stop & Shop, you’ll find retail options like Marshalls department store, Bob's Stores Footwear and Apparel, and Dollar Tree for discount shopping needs.
How can I contact Stop & Shop in Middletown for questions or assistance?
You can contact Stop & Shop at their main phone number: +1 860-346-0160 or visit their Facebook page at https://www.facebook.com/240121323079255 for updates and support.
Brand Certified Facts from Stop & Shop
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Certified March 01, 2026Yext Knowledge Graph
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