Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,396 reviews
5 stars
496
4 stars
319
3 stars
237
2 stars
101
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic communication skills.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of accountability from management when mistakes occurred.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold items and improperly prepared meals.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices among staff.
Speed of Service
Customers frequently complained about slow service, with long wait times for food even during non-peak hours.
- JSJames SNov 17, 20255.0I have no idea what they do here but the food just tastes better here i usually get a quarter pounder when I'm in the area and i really don't like McDonald's
- JRJ RNov 13, 20251.0Every time it's a problem 🙄 get your stuff together, drive through speaker may need an upgrade idk
- SSSophyOct 30, 20251.0What a hateful bunch of people work here, attitude for no reason. I get customer service isn’t for everyone which is why I don’t work it. A bad doesn’t constitute everyone having to deal with your misery. Not to mention they can’t multitask for Sheet! Don’t have a code activated because it will expire before you get to the order screen. It’s over all a huge miserable messsss 🙄
- PLPablo LumbsdenOct 22, 20255.0EXCELLENT-EXCELLENT.
- JWJeremy WheelerOct 15, 20251.0Stood at the counter said " hi " and the later didnt turn around she kept sweeping. I was arms length away so I know she heard me. So I walked out. Customers come first
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Middleton, CT?
McDonald's in Middletown, CT operates 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and curbside pickup?
Yes, this McDonald's location offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Can I order McDonald's from my phone?
Yes, you can order using the McDonald's App available on iOS and Android or through their online ordering link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru available 24/7 at this McDonald's location.
Where is this McDonald's located?
This McDonald's is located at 914 Washington, Middletown, CT 06457, USA.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Wendy's and Subway, both fast food options, and Starbucks for coffee and smoothies.
Are there any nearby fitness centers around McDonald's?
Yes, Planet Fitness and Wow Fitness are nearby gyms where you can work out before or after your meal.
What nearby services could be convenient in the area around McDonald's?
Nearby services include Staples for office needs, AutoZone and Advance Auto Parts for automotive supplies, and Middlesex Health Urgent Care for medical services.
How can nearby transit or locations help me find this McDonald's?
Nearby landmarks like TD Bank, Mobil gas stations, and Amazon Locker can help you locate the McDonald's easily in Middletown, CT.