Brand Certified
McDonald's
3.5(1414 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
914 Washington, Middletown, CT
06457, United States
Certified by McDonald's • Mar 01, 2026
(860) 344-0666
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,414 reviews
5 stars
508
4 stars
319
3 stars
238
2 stars
101
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers reporting negative interactions and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders and a lack of resolution from management, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant received some positive remarks, but there were also complaints about unsanitary conditions.
Speed of Service
Several reviews noted slow service times, particularly during less busy periods, leading to dissatisfaction.
- FNFuckingBad NewsBearsFeb 13, 20261.0Went there early to get McGriddles for my family, the price changed to a cheaper one when I pulled up from the drive thru to the pay window, I paid and I quickly scanned the receipt and notice they had applied a Buy 1 Get 1 for $1 on the hashbrowns, thinking that's the reason why my meal was cheaper, I then pulled up and picked up my meal, I then again quickly scanned to see if I had the correct amount of food, but when I drove home and unwrapped them, they were all McMuffins! I then closely looked at the receipt, and they had changed my McGriddles to McMuffins! Which is unfortunate, for in no way does a McMuffin even compare to a McGriddle in taste! So I called to hopefully correct it and order some McGriddles over the phone and head back before their breakfast menu changes over to their lunch menu, instead my call was never picked up and I received a loud piercing fax dial tone in my ear for a voicemail box! This is not the first time they messed up my order, one time they gave me the wrong bag entirely and it was someone else's order! So to say I'm highly annoyed with this McDonalds is an understatement, which is a shame for I'm a huge fan of McDonalds and it's just down the street from me! Big angry >:(
- LLLeslie LaMonicaFeb 3, 20261.0This one star review is solely for this dude that ruined my whole night. This gaslighter told me I put hot fudge on my McFlurry when I did in fact put caramel and he refused to remake it. It was also melted and I lost a precious $5. Dude not okay.
- MPmichael perciballiJan 21, 20263.0Its McDonald's no high hopes here.but it serves its purpose
- TWTytiana WashingtonJan 14, 20265.0I always have a good experience here. Peple are nice and the food comes fast. I like this location compared to others.
- KBKaren Lacourciere BertoniDec 29, 20255.0I go thru the drive thru mostly, they're always friendly, courteous and have treats for my dogs! Foods always fresh
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Middleton, CT?
McDonald's in Middletown, CT operates 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and curbside pickup?
Yes, this McDonald's location offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Can I order McDonald's from my phone?
Yes, you can order using the McDonald's App available on iOS and Android or through their online ordering link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru available 24/7 at this McDonald's location.
Where is this McDonald's located?
This McDonald's is located at 914 Washington, Middletown, CT 06457, USA.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Wendy's and Subway, both fast food options, and Starbucks for coffee and smoothies.
Are there any nearby fitness centers around McDonald's?
Yes, Planet Fitness and Wow Fitness are nearby gyms where you can work out before or after your meal.
What nearby services could be convenient in the area around McDonald's?
Nearby services include Staples for office needs, AutoZone and Advance Auto Parts for automotive supplies, and Middlesex Health Urgent Care for medical services.
How can nearby transit or locations help me find this McDonald's?
Nearby landmarks like TD Bank, Mobil gas stations, and Amazon Locker can help you locate the McDonald's easily in Middletown, CT.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website