Brand Certified
Five Guys
4.4(878 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
560 Washington Street, Middletown, CT
06457, United States
Certified by Five Guys • Mar 01, 2026
(860) 346-9200
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/560-washington-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 560 Washington Street in Middletown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
878 reviews
5 stars
538
4 stars
204
3 stars
75
2 stars
29
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the deliciousness and freshness of the burgers and fries.
Pricing Concerns
Many reviews mentioned that the prices are considered high, with some customers feeling that the value does not match the cost.
Service Experience
The staff received positive feedback for being friendly and helpful, although some reviews noted slow service during busy times.
Cleanliness Issues
Several customers pointed out that the dining area and equipment were not consistently clean, indicating a need for improvement.
- AQAlida QuinonesFeb 19, 20265.0Burgers and fries were delicious. Vanilla shake was great.
- PPPeach PondsFeb 2, 20265.0To be fair, the content of this video didn’t happen on five guys property, but I was filming from their parking lot and happen to catch this waiting for my burger, which was delicious, as always, double cheese burger, all the toppings.
- SGSirius GamingDec 11, 20255.0Easily 10/10. Great food great service. Feels local.
- JJJordanNov 16, 20254.0They only had 3 guys working, they looked like they could have used all 5
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Middletown accept reservations?
No, Five Guys at 560 Washington Street in Middletown does not accept reservations.
What are the operating hours for Five Guys Middletown?
Five Guys Middletown is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Middletown offer delivery services?
Yes, Five Guys Middletown offers delivery every day from 11:00 AM to 9:30 PM.
Can I customize my order at Five Guys Middletown?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys Middletown offer in-store pickup?
Yes, Five Guys Middletown provides in-store pickup options for customers.
What payment options are accepted at Five Guys Middletown?
Five Guys Middletown accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Middletown family-friendly and accessible?
Yes, Five Guys welcomes children and offers high chairs, wheelchair accessible entrances, seating, parking, and restrooms.
What are some nearby places customers can visit before or after dining at Five Guys Middletown?
Customers can visit Palmer Field, an area for sports and recreation activities, or explore the Middletown Sports Hall of Fame museum located nearby.
Are there convenient stores or gas stations near Five Guys Middletown?
Yes, nearby convenience stores and gas stations include Irving Oil, Sunoco, Citgo, and APlus, which can be useful for customers combining errands with their visit.
Where can I find mobile phone stores near Five Guys Middletown?
Nearby mobile phone stores include the Sprint Store By Solutions Center and T-Mobile, which can be convenient for customers needing telecom services around their meal time.
Brand Certified Facts from Five Guys
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