Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 560 Washington Street in Middletown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
872 reviews
5 stars
533
4 stars
203
3 stars
75
2 stars
29
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the freshness and taste of the burgers and fries, with many highlighting the generous portions.
Pricing Concerns
A significant number of reviews mentioned that the prices are perceived as high, with some customers feeling that the cost does not justify the value.
Customer Service
The staff received numerous compliments for being friendly, helpful, and attentive, contributing positively to the overall dining experience.
Cleanliness Issues
Several reviews pointed out that the dining area and facilities were not consistently clean, indicating a need for improvement in this area.
Long Wait Times
Some customers reported long wait times for their orders, especially during busy periods.
- JJJordanNov 16, 20254.0They only had 3 guys working, they looked like they could have used all 5
- DBDani BressonAug 12, 20255.0I love 5 guys :)
- SLScooter LesAug 11, 20251.0Food there seems to be overpriced for what getting, can work out very expensive dining there
- KFKevin FreyerAug 8, 20255.0Hardworking crew that treats their customers with respect! My wife has a gluten allergy that they always take seriously and make her a burger on a lettuce wrap and she has never gotten sick from cross contamination. Food is cooked fresh and can’t beat the free peanuts while you have a short wait for your food 🙌
- KLK LapJun 22, 20255.0I stopped here at this Five Guys location for some lunch while I was getting some exhaust work done nearby. I had a cheeseburger with lettuce, tomatoes, onions, and pickles. It was made fresh and tasty. I found the young man serving me to be friendly and patient as I am not a regular when it comes to Five Guys… Thanks!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Middletown accept reservations?
No, Five Guys at 560 Washington Street in Middletown does not accept reservations.
What are the operating hours for Five Guys Middletown?
Five Guys Middletown is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Middletown offer delivery services?
Yes, Five Guys Middletown offers delivery every day from 11:00 AM to 9:30 PM.
Can I customize my order at Five Guys Middletown?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys Middletown offer in-store pickup?
Yes, Five Guys Middletown provides in-store pickup options for customers.
What payment options are accepted at Five Guys Middletown?
Five Guys Middletown accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Middletown family-friendly and accessible?
Yes, Five Guys welcomes children and offers high chairs, wheelchair accessible entrances, seating, parking, and restrooms.
What are some nearby places customers can visit before or after dining at Five Guys Middletown?
Customers can visit Palmer Field, an area for sports and recreation activities, or explore the Middletown Sports Hall of Fame museum located nearby.
Are there convenient stores or gas stations near Five Guys Middletown?
Yes, nearby convenience stores and gas stations include Irving Oil, Sunoco, Citgo, and APlus, which can be useful for customers combining errands with their visit.
Where can I find mobile phone stores near Five Guys Middletown?
Nearby mobile phone stores include the Sprint Store By Solutions Center and T-Mobile, which can be convenient for customers needing telecom services around their meal time.