Dunkin'

3.6
470 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Middletown, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
613 Washington St, Middletown, CT
06457, United States

Hours

Reviews

3.6
470 reviews
5 stars
198
4 stars
87
3 stars
66
2 stars
31
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and overflowing trash being common complaints.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong drinks.

Coffee Quality

Several customers expressed dissatisfaction with the quality of the coffee, describing it as cold or poorly made.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of employees being dismissive or unhelpful.
  • II
    Ilovemyself
    Nov 15, 2025
    1.0
    I went there after a long time and the last time it was all teenagers, but they were way better than this time. There were all adults and I stood at the counter for half hour waiting and then finally they took my order. We ordered some drinks and they tasted SO BAD! Never coming back again!!
  • SR
    Stanley Ruiz
    Nov 11, 2025
    1.0
    slow
  • JX
    Jerms x2
    Oct 30, 2025
    1.0
    I waited inside for 3 items while they served like 5 cars had me pissed
  • KA
    Kelly Alison
    Oct 4, 2025
    1.0
    On Washington st middletown ct. around 1 pm. Walked in didn’t ask for cheese on my sandwich and then to sit I wouldn’t sit at a table. The place was VERY DIRTY ! Coffe stains everywhere and crumbs on every table trash overflowing. Men’s room locked with someone in it for over20 min. It was gross! The hair place wanted me to complain cause I’m sure they may have already.
  • RL
    Rachael Lazor
    Oct 3, 2025
    1.0
    Coffee is absolutely disgusting like garbage water every morning I come here before I drop my daughter off at school. Tried to have them remake it once before, and they rolled their eyes at me. Going to Cromwell Dunkin’ Donuts going forward and sending corporate a message about sending someone down to fix this mockery.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Middletown, CT?

Dunkin' in Middletown, CT is open Monday to Friday from 4:00 AM to 9:00 PM, and Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service and curbside pickup is not available.