Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Middletown, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including dirty tables and floors.
Speed of Service
Customers experienced long wait times, especially during busy hours, with some noting that mobile orders were often delayed.
Product Quality
While some customers enjoyed the coffee and food, there were complaints about inconsistent quality, such as stale donuts and poorly made drinks.
JJ
Jeremy
4 days ago
1.0
Lobby and drive Thru closes 9p... arrived 8:45 p... doors locked lights off.... went to the drive through... employeegreeted me with what's up?.. informed me everything had been dumped to prepare for the closing at 9p so couldn't sell me anything... Dont know when they stopped serving customers but they need to update thier hours and the hours posted on the store
KM
Kentucky Mama
Feb 23, 2026
1.0
DON'T WASTE MONEY OR TIME HERE. DISRESPECTFUL ! REFUSE TO SEE U SO THEY DON'T TAKE UR ORDER. GUY N FRONT OF ME WALK OUT BCUZ OF BEING IGNORED. I DID SAME MINUTES L8R. NEAL'S DONUT MILE AWAY GETS MY MONEY NOW.
SW
Sherry Webster
Jan 31, 2026
1.0
This store is absolutely terrible. This morning I went there for the first time to order breakfast.Accidentally left my wallet there with my phone. When I noticed it was missing, I called the store twice.They act like they don't hear you.And they hung up the phone. I had to call my husband to go all the way down there for them to tell him that they don't have it.Because these little kids behind the counter had it.And didn't want to give it back. I would have accepted the fact if someone else took it.But for the employees to take it, that is absolutely disgusting. That place needs to be shut down, or corporate needs to come in and fire them all and actually hire some adults who really need a job and take it seriously..
RM
Rick Magee
Jan 29, 2026
3.0
No upsell at drive through, no smile, ordered a Boston cream heart shape donut was small and stale. Plus Dunkin charging 2.20 cents for one donut is highway robbery.
MD
Melisa Delgado
Dec 26, 2025
1.0
Worse service every time doesn't matter if you use mobile app to order ahead.
What are the holiday seasonal drinks available at Dunkin' in Middletown, CT?
During the holiday season, Dunkin' in Middletown offers the new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.
What are the operating hours for Dunkin' at 648 S Main St, Middletown, CT?
Dunkin' is open daily from 4:30 AM to 9:00 PM, except Tuesdays when it opens at 4:30 AM and remains open until 9:00 PM as well.
Does Dunkin' Middletown offer delivery and pickup services?
Yes, Dunkin' Middletown provides both delivery and curbside pickup services for customer convenience.
How can I order my Dunkin' favorites ahead of time?
You can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play, or through their online order link.
What meals does Dunkin' in Middletown serve?
They serve breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
What specialty items can I find at Dunkin' in Middletown?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Middletown have a drive-thru and dine-in options?
Yes, the location features a drive-thru and also provides dine-in seating with free Wi-Fi.
How does being near Mazzotta’s Restaurant and Bakery affect my visit to Dunkin'?
If you're visiting Dunkin', you might also enjoy trying delicious pizzas at nearby Mazzotta’s Restaurant and Bakery, making it convenient to pick up a variety of food options in one trip.
Are there convenient transportation or car service options near Dunkin' in Middletown?
Nearby places include gas stations like citgo and car dealers such as Joe The Guy You Know and Key Chevrolet's Sales Event, which can assist with vehicle needs during your visit.
What nearby entertainment or relaxation spots can enhance my visit to Dunkin'?
After your visit, you can enjoy nearby spots like Matty’s Next Door Sports Bar for casual drinks, EG Salon for beauty treatments, or the Fun In Trampoline Park for family fun.
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