Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Middletown, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
406 reviews
5 stars
182
4 stars
90
3 stars
61
2 stars
16
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty tables and floors.
Coffee Quality
The quality of coffee varied significantly, with some customers praising it while others complained about incorrect preparation and taste.
Staff Attitude
While some customers appreciated friendly staff, many others reported negative interactions with employees.
- LCLanea Collins5 days ago1.0I never complain or leave bad reviews but this morning the guy that was handling drive through,the sleezy looking one with the beer gut should not work in customer service. Extremely rude and not friendly at all!!!!!!!!!!
- MWMegan WellsNov 12, 20253.0They almost always nail my coffee order which is great, however they have a bunch of young kids working there who don't even greet you, or say a word when you're being rung out at the drive thru. This morning, when I got to the window for my coffee the kid held his hand out for my money, handed me my change, then handed me my coffee without saying ONE WORD. Nothing. Not even a "Hi". This has happened on multiple other occasions at this location too with other staff. Customer service classes need to be taken here. What happened to greeting customers? I will say there is one gentlemen who usually runs the drive thru ordering intercom that's always very polite and welcoming. I think he's the only one though. Do better Dunkin!
- TRThomas RancourtSep 23, 20251.0The service was terrible the people got my order wrong and blamed it on me and got all mad
- ACaaron cirilloSep 21, 20254.0It's Dunkin donuts. No surprises here. They have coffee and donuts. The drive through at this one is a little annoying, you have to enter it from the building next to them. If you are heading north it's the driveway before Dunkin Donuts. You enter there and go behind the building. It should make sense when you see it.
- GLGianna LouJul 1, 20251.0This location of DD has HORRIBLE customer service. I stop here occasionally to grab my coffee and bagel before work and I am constantly ignored by the workers. They do not help me until they finally feel like it, while I’m patiently waiting in the mobile order line. There is a guy that is tall, pale, with a mustache, and brown hair, he is EXTREMELY rude. We locked eye contacts at least three times and he decided to not help me at all. A granny helped me and demanded me to greet her with a “good afternoon” while it was 10:00am. Terrible experiences but the food and drinks are okay.
Frequently Asked Questions About Dunkin'
What are the holiday seasonal drinks available at Dunkin' in Middletown, CT?
During the holiday season, Dunkin' in Middletown offers the new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.
What are the operating hours for Dunkin' at 648 S Main St, Middletown, CT?
Dunkin' is open daily from 4:30 AM to 9:00 PM, except Tuesdays when it opens at 4:30 AM and remains open until 9:00 PM as well.
Does Dunkin' Middletown offer delivery and pickup services?
Yes, Dunkin' Middletown provides both delivery and curbside pickup services for customer convenience.
How can I order my Dunkin' favorites ahead of time?
You can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play, or through their online order link.
What meals does Dunkin' in Middletown serve?
They serve breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
What specialty items can I find at Dunkin' in Middletown?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Middletown have a drive-thru and dine-in options?
Yes, the location features a drive-thru and also provides dine-in seating with free Wi-Fi.
How does being near Mazzotta’s Restaurant and Bakery affect my visit to Dunkin'?
If you're visiting Dunkin', you might also enjoy trying delicious pizzas at nearby Mazzotta’s Restaurant and Bakery, making it convenient to pick up a variety of food options in one trip.
Are there convenient transportation or car service options near Dunkin' in Middletown?
Nearby places include gas stations like citgo and car dealers such as Joe The Guy You Know and Key Chevrolet's Sales Event, which can assist with vehicle needs during your visit.
What nearby entertainment or relaxation spots can enhance my visit to Dunkin'?
After your visit, you can enjoy nearby spots like Matty’s Next Door Sports Bar for casual drinks, EG Salon for beauty treatments, or the Fun In Trampoline Park for family fun.