Business Details
About
Mexican Restaurant
Chipotle Middletown CT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
679 reviews
5 stars
190
4 stars
92
3 stars
70
2 stars
48
1 star
279
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant is consistently dirty, with unclean tables, floors, and food preparation areas.
Staff Performance
Customers reported poor service, including unprofessional behavior, lack of communication, and staff being unhelpful or rude.
Food Quality
Many customers experienced issues with incorrect orders, missing ingredients, and food that was overcooked or not fresh.
Stock Availability
Frequent complaints about the restaurant being out of key ingredients, leading to dissatisfaction with the menu options.
Management Issues
Several reviews indicated a need for better management and training, as the location appears to be poorly run and understaffed.
- ZZZennache3 days ago1.0The woman there threatened me in Middletown then called the police on me a black woman. She was a white woman who threatened me. This location is horrible only because I questioned her about the meat when they overcharged me for one bowl and a side of avocado and chips, they tried to charge me $37 Where I come here every week I want justice this chipotle needs to be closed. This lady needs to be fired. She’s so disrespectful. She threatened me and I will be pressing charges. Don’t go to this chipotle couldn’t go in to get her name because when I went to get her name, the officer grabbed me and arrested me. She called them so quick they had to be in the next parking lot horrible after you threatened somebody and then don’t wanna deal what they do after you threaten him. A shame should do better. I’m no longer shopping here. I hope y’all don’t need horrible service.
- JBJason Benjamin4 days ago5.0Efficient & Fast Service
- LLLaceyNov 6, 20253.0My boyfriend and I came to get lunch/dinner. There was one single employee who was amazing named Ian serving the whole line, while 6 or 7 other employees sat by the cash register chatting and laughing. Meanwhile the dining area was so dirty we couldn’t even sit down and eat, there were no utensils, and no lids for cups. Ian needs a raise just for dealing with that disrespect acting like he doesn’t even exist. Y’all need new employees who actually care about your establishment 🥴
- JJJOct 28, 20252.0Literally the worst I’ve ever been to.
- JJjesus janiceOct 23, 20253.0Not the best chipotle. Emplyeesbdont seem to know what there doing place is a bit messy.. but it still mostly tastes like chipotle..
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Middletown CT offer?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Middletown CT?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Middletown CT offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Middletown CT?
It is located at 808 Washington St, Lower CT River Valley, Middletown, CT 06457, USA.
How can I place an order online for Chipotle Middletown CT?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on Apple App Store.
Does Chipotle Mexican Grill in Middletown CT support sustainable and humane food sourcing?
Yes, Chipotle prioritizes "Food with Integrity" principles by sourcing ingredients from farms that adhere to humane and sustainable practices.
What nearby dining options are available around Chipotle Mexican Grill in Middletown CT?
Nearby dining options include Jersey Mike's Subs for sandwiches, Noodles & Company for Asian cuisine, Wingstop for chicken wings, and Taco Bell for fast food Mexican-style meals.
Are there any nearby automotive services if I visit Chipotle Middletown CT?
Yes, nearby automotive services include Firestone Complete Auto Care for repairs and O'Reilly Auto Parts for automotive parts and accessories.
Can I visit any nearby health or urgent care facilities after my meal at Chipotle Middletown CT?
Yes, Middlesex Hospital and urgent care clinics like Optum Urgent Care and MedExpress Urgent Care are close by for any medical needs.
Is Chipotle Mexican Grill in Middletown CT active on social media and where can I find them?
Chipotle is active on multiple platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.