Five Guys

4.1
636 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 533 South Broad St. in Meriden is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
533 South Broad St., Meriden, CT
06450, United States

Hours

Reviews

4.1
636 reviews
5 stars
346
4 stars
149
3 stars
60
2 stars
27
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the flavor and freshness of the food, particularly the burgers and fries, although some noted issues with overcooking and inconsistency.

Service Experience

While many reviews highlighted friendly and exemplary service, there were notable complaints about rude staff and poor customer interactions.

Pricing Concerns

A significant number of customers expressed dissatisfaction with the high prices, often feeling that the food did not justify the cost.

Cleanliness

The restaurant was frequently described as clean, with some customers appreciating the cleanliness of the dining area.

Order Accuracy

Several reviews mentioned issues with order accuracy, including missing items and incorrect orders, which negatively impacted the dining experience.
  • KH
    Kenneth Hastings
    5 days ago
    2.0
    I hate how they throw the fries on top of your burgers. Use a separate bag! The burger was good. Overpriced in my opinion.
  • SR
    Stephanie Rotondo
    Nov 15, 2025
    5.0
    Valerie and the entire crew tonight were wonderful. This location is clean, everyone is so friendly, our food was delicious, and we will definitely come back!! Thank you!!
  • PD
    Pamela Davis
    Nov 10, 2025
    5.0
    Hey, actually I work here, and get a full free meal if I want any day I work. It may sound a bit wierd, but I really like a cheese veggie with bacon and mustard, no lettuce and tomatoes. Burgers are great too....I could never consider eating one without cheese til I worked here. I like a little burger with grilled green peppers, black pepper, and mustard. Did you know you could ask to go light on any topping, or for extra? And if you like something like mayo or barbecue sauce on the side for your fries, please let us know when you order and you'll get it with your order instead of having to come back and ask for it
  • DC
    Devon Cruz
    Nov 9, 2025
    1.0
    Food was good shorted me a fries, customer service was horrible arrived around 6 pm it was a little busy. Jumped in line waiting patiently to order. Manager closing on 11/8 yelled at me and said you’re going to have to wait very rudely even though I was just waiting patiently. Then when I ordered she was rushing me when I ordered didn’t even want to let me finish ordering. I pay about 56 dollars for my food which is fine if I get good customer service. Then she didn’t even give me the cups for the drinks I paid for till my food was done 15 minutes later and I had to ask another worker to give me my cups. I ordered a medium fry and I got a small with not extra fries in the bag. Was honestly dissappointed with the manager on duty 11/8.
  • MR
    Maria del Carmen Ramos
    Oct 16, 2025
    5.0
    Great flavor Everything is fresh and delicious 😋

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.