Five Guys

4.1
636 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 533 South Broad St. in Meriden is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
533 South Broad St., Meriden, CT
06450, United States

Hours

Reviews

4.1
636 reviews
5 stars
345
4 stars
149
3 stars
60
2 stars
27
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and dismissive behavior.

Food Quality

Food quality is inconsistent; while many enjoyed the burgers and fries, several customers noted issues with overcooked items and incorrect orders.

Pricing

Customers frequently mentioned high prices, with many feeling that the cost does not match the quality of food received.

Cleanliness

The restaurant is generally reported as clean, but some reviews mentioned issues with the dining area and overall atmosphere.
  • MR
    M. Rekam
    Dec 31, 2025
    1.0
    Came in to pickup to go order, got ignored by all 3 employees for 5+ minutes. My food was sitting on a shelf the entire time but they couldn't acknowledge my existence until someone else got in line behind me. Obvioulsy by the time I got to my car the fries were a soggy mess. I understand being busy, but to completely ignore someone spending money in your establishment, that's disgusting. It takes 2 seconds to greet someone, and another 5 seconds to ask how you can help them. Plenty of places in the area that will appritiate your food order, your time and your money.
  • KH
    Kenneth Hastings
    Nov 19, 2025
    2.0
    I hate how they throw the fries on top of your burgers. Use a separate bag! The burger was good. Overpriced in my opinion.
  • SR
    Stephanie Rotondo
    Nov 15, 2025
    5.0
    Valerie and the entire crew tonight were wonderful. This location is clean, everyone is so friendly, our food was delicious, and we will definitely come back!! Thank you!!
  • DC
    Devon Cruz
    Nov 9, 2025
    1.0
    Food was good shorted me a fries, customer service was horrible arrived around 6 pm it was a little busy. Jumped in line waiting patiently to order. Manager closing on 11/8 yelled at me and said you’re going to have to wait very rudely even though I was just waiting patiently. Then when I ordered she was rushing me when I ordered didn’t even want to let me finish ordering. I pay about 56 dollars for my food which is fine if I get good customer service. Then she didn’t even give me the cups for the drinks I paid for till my food was done 15 minutes later and I had to ask another worker to give me my cups. I ordered a medium fry and I got a small with not extra fries in the bag. Was honestly dissappointed with the manager on duty 11/8.
  • MR
    Maria del Carmen Ramos
    Oct 16, 2025
    5.0
    Great flavor Everything is fresh and delicious 😋

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.