Dunkin'

3.7
475 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Meriden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
490-528 West Main St, Meriden, CT
06450, United States

Hours

Reviews

3.7
475 reviews
5 stars
218
4 stars
82
3 stars
57
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, many others noted a lack of teamwork and poor management among employees.

Wait Times

Customers frequently complained about long wait times, particularly in the drive-thru, often exacerbated by staff shortages or inefficiency.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including incorrect preparation and unsatisfactory taste.
  • DS
    Daniella Smith-Morneau
    Oct 8, 2025
    5.0
    The very sweet lady MICHELLE from the drive thru window makes the experience! She takes the time to wipe the cups down and hand you napkins and a straw so PERFECTLY EVERY TIME! Sis always has a smile and always has a positive attitude. Keep doing your thing girl, you need a HEAVY promotion sis!
  • JV
    Jyotsna Vatti
    Sep 23, 2025
    1.0
    Staff were rude and couldnt even answer to a simple question properly.
  • KK
    Karen
    Sep 8, 2025
    1.0
    Worst Dunkin around! Don't order delivery they never get the order right. Drive up is just as bad. I’ll drive to the other side of town to get Dunkin even though this one is 3 mins from my house.
  • PF
    Paul Franklin
    Aug 23, 2025
    5.0
    Great Dunkin location! It is well-managed. The workers are organized, hard-working, and friendly. Despite having many orders from drive through, counter, and order ahead, they got me my order quickly and accurately.
  • FA
    farah ali
    Aug 15, 2025
    1.0
    Do I have one star option . Ladies who work there are super rude and nasty now here is catch I don’t usually say but common you work for dunkin donut so lower your rudeness and it’s not rocket science to make coffee . They never greet you or say thank you . They threw food at you and shut the window . Owner should do little better with training . It’s coffee so get the job done . Horrible and pathetic and disgusting people.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Meriden, CT?

Dunkin' in Meriden, CT is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.