Dunkin'

3.8
304 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mashantucket, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
350 Trolley Line Blvd, Mashantucket, CT
06338, United States

Hours

Reviews

3.8
304 reviews
5 stars
128
4 stars
72
3 stars
53
2 stars
20
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, causing frustration among patrons.

Food Quality

Issues with food quality, including raw items and stale products, were highlighted by several customers.

Service Speed

Customers experienced long wait times and slow service, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed the coffee and food.
  • JQ
    John Quinn
    Dec 31, 2025
    1.0
    Worst experience i ever had at a dunkin. Only 2 people working on new years eve. Incredibly bad management..
  • MC
    Marcus Cambokid
    Dec 14, 2025
    2.0
    I asked for a medium hot chocolate without whip cream, I got handed a cup smaller than others who ordered the same. I kindly asked the manager if something happened to my order, the manager proceeds and opens my cup looks inside, closes it and slides(not hand over) it back to me and without a word just looks at me like I was in the wrong. I simply asked a question why was my cup smaller than everyone else. With one of the most disrespectful tones she said “u didn’t get any whip cream so that’s why.” And that’s all I wanted! A simple answer to a simple question! So to the manager that works here overnight, you should respect your customers more or don’t work in any establishment that includes talking to customers. So disappointing.
  • CB
    Cherry Bomb
    Sep 18, 2025
    1.0
    they suck. i have gone so many times just to see bc they go through employees a lot, and NEVER is anything done/made right or something is missing every single time.
  • CD
    Candida M DePina
    Sep 10, 2025
    1.0
    Bacon on avocado toast was raw. It made me sick as soon as I got home
  • AT
    Alfredo “Speedytorres” Torres
    Feb 18, 2020
    2.0
    Coffee its getting too pricey!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mashantucket, CT?

Dunkin' in Mashantucket, CT is open 24 hours every day of the week.

Does this Dunkin' location offer delivery services?

No, this Dunkin' location does not offer delivery services; however, curbside pickup is available.