Dunkin'

3.5
469 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marlborough, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17 E Hampton Rd, Marlborough, CT
06447, United States

Hours

Reviews

3.5
469 reviews
5 stars
195
4 stars
80
3 stars
62
2 stars
34
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times even during off-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from some employees.

Cleanliness

The cleanliness of the location was frequently criticized, particularly regarding the restrooms and overall organization.

Product Quality

Several customers expressed disappointment with the quality of food and drinks, citing stale items and poorly made coffee.
  • AA
    Anne Amodeo
    5 days ago
    1.0
    I ordered an iced coffee, they made a hot coffee. When I reminded them I ordered iced (it was on the ticket) they went back and obviously poured the hot coffee into a cup with ice. The coffee tasted horrible and the ice melted within about a minute. I always have to wait over 10 minutes at the drive thru (everyone comments about how long the drive thru takes) and they always mess up the orders. This is the last time I will ever go to this Dunkin’ location. I’d rather drive to another town and get good food and service. Zero stars!
  • RF
    R F
    Oct 26, 2025
    2.0
    Waaay too slow.
  • JB
    John B
    Oct 13, 2025
    2.0
    It's your classic Dunkin with a filthy restroom
  • KK
    kejovo
    Oct 9, 2025
    3.0
    Coffee and donuts. The coffee was meh just so weak I felt like I could taste the water and the munchkins were a little stale. Service was great though; quick and accurate.
  • DG
    Dave G
    Oct 9, 2025
    1.0
    Probably one of the worst Dunkin’ Donuts around. Employees have no work ethic at all. They take their sweet time and do bs behind the counter while you are waiting to order for 15 minutes at the front register during slow hours.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marlborough, CT?

Dunkin' in Marlborough, CT is open daily from 4:30 AM to 8:00 PM, except on Thursdays when it opens at 5:00 AM.

Does Dunkin' in Marlborough offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.