Dunkin'

3.5
470 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marlborough, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17 E Hampton Rd, Marlborough, CT
06447, United States

Hours

Reviews

3.5
470 reviews
5 stars
195
4 stars
80
3 stars
62
2 stars
34
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in order processing.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and negative attitudes from employees.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restroom, contributing to a negative overall experience.

Product Quality

Customers expressed dissatisfaction with the quality of food and beverages, noting issues such as burnt coffee and stale items.
  • AA
    arriya
    Jan 5, 2026
    1.0
    I keep giving this place after chance, it’s like they don’t know what a light and sweet is. It comes out bitter every single time and even when I get it remade, it doesn’t make a difference. This has happened on multiple occasions.
  • AA
    Anne Amodeo
    Nov 19, 2025
    1.0
    I ordered an iced coffee, they made a hot coffee. When I reminded them I ordered iced (it was on the ticket) they went back and obviously poured the hot coffee into a cup with ice. The coffee tasted horrible and the ice melted within about a minute. I always have to wait over 10 minutes at the drive thru (everyone comments about how long the drive thru takes) and they always mess up the orders. This is the last time I will ever go to this Dunkin’ location. I’d rather drive to another town and get good food and service. Zero stars!
  • RF
    R F
    Oct 26, 2025
    2.0
    Waaay too slow.
  • JB
    John B
    Oct 13, 2025
    2.0
    It's your classic Dunkin with a filthy restroom
  • KK
    kejovo
    Oct 9, 2025
    3.0
    Coffee and donuts. The coffee was meh just so weak I felt like I could taste the water and the munchkins were a little stale. Service was great though; quick and accurate.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marlborough, CT?

Dunkin' in Marlborough, CT is open daily from 4:30 AM to 8:00 PM, except on Thursdays when it opens at 5:00 AM.

Does Dunkin' in Marlborough offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.