As one of New England’s first dedicated Nashville style Hot Chicken restaurant, Haven’s menu lists five levels of heat so that guests can experience authentic Nashville Hot Chicken and Not Chicken flavor. Serving chicken and vegetarian options ranging from not spicy to very spicy, the menu is rounded out by traditional southern sides.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.