Business Details
About
Mexican Restaurant
Chipotle Mansfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
122 reviews
5 stars
30
4 stars
8
3 stars
3
2 stars
6
1 star
75
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes and inconsistency in serving sizes, often receiving less than expected.
Cleanliness
Numerous reviews highlighted the restaurant's unclean conditions, with dirty tables and a messy dining area.
Service Quality
Customers reported rude and unhelpful staff, with several instances of poor customer service and lack of attention to orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about incorrect orders, cold food, and lack of key ingredients.
Management Issues
Several reviews pointed to poor management and organization, leading to long wait times and operational inefficiencies.
- RKRamzi KarimNov 17, 20251.0Not clean. They didn't have some of the toppings.
- JAjulia antoinetteNov 5, 20251.0I have ordered from this location multiple times and they have messed up my order almost every time. They give small portions of meat with mostly fatty pieces and the sides are bland. This itself is bad but what’s prompting me to write this review is my most recent food delivery. I opened the order and i kid you not they gave me NO sides at all. No apology, nothing just the cold quesadilla and fork to eat my non existent sides. Do yourself a favor and don’t go here.
- JMJabez ManningNov 5, 20253.0Food is pretty ok. Place isn't very clean but it's our happy local spot for quick bite.
- JMJeremy MorinOct 16, 20255.0Ole
- KWKayla WatsonSep 24, 20251.0Went in tonight around 845 after they clearly just got through a big rush. There were only a couple other people in line besides myself at this point though. Asked the girl for a tiny bit more sour cream on my burrito and she proceeds to put an even larger scoop on it than before. It was clear she was rushing through the whole process and not paying attention to portion sizes. Proceeded to rush through rolling my burrito in the sloppiest way before rolling it down the counter as it it’s a bowling ball.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Mansfield offer?
Chipotle Mexican Grill in Mansfield offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 96 Storrs Road, Mansfield?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Mansfield?
Chipotle Mexican Grill is located at 96 Storrs Road, Unit 3, Tolland, Mansfield, CT 06226.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through Chipotle's website or their app using the links provided.
How does Chipotle ensure the quality of its ingredients?
Chipotle prioritizes responsibly sourced ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What are some nearby dining options to Chipotle Mexican Grill in Mansfield?
Nearby dining options include Five Guys, McDonald's, Applebee's Grill + Bar, and D'Angelo Grilled Sandwiches, all within easy reach for varied tastes and preferences.
Are there any nearby shopping destinations close to Chipotle Mexican Grill?
East Brook Mall, Kohl's, TJ Maxx, The Hoot, and Smith-Keon Jewelers are nearby shopping spots for customers to explore before or after their meal.
What nearby services can customers access around Chipotle Mexican Grill?
Nearby services include Aspen Dental for dentistry, UPS Access Point locations for courier services, and R K Hair Designs for beauty and salon needs.
How can I contact Chipotle Mexican Grill Mansfield for inquiries or catering?
You can contact Chipotle Mansfield via phone at +1 860-931-7227 or email at CT.4070.Mansfield@chipotle.com.
Does Chipotle Mexican Grill have any social media presence where I can follow for updates and offers?
Yes, they are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for news, promotions, and community engagement.