Taco Bell / Pizza Hut

3.0
1022 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1524 Pleasant Valley Rd. in Manchester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / Pizza Hut
1524 Pleasant Valley Rd., Manchester, CT
06042, United States

Hours

Reviews

3.0
1,022 reviews
5 stars
302
4 stars
179
3 stars
121
2 stars
83
1 star
337

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of acknowledgment.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow customization requests.

Wait Times

Consistent complaints about excessively long wait times for both drive-thru and in-store orders, often exceeding 20-30 minutes.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

Reports of unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
  • AA
    Aniyahh
    Dec 31, 2025
    1.0
    Every time I come there is always an issue. The food is never right the first time. Also, the wait time is even worse. If I do come here I do dread it and even consider a different option for a food place. I have used the mobile app to pick up in store only to wait about 25 minutes for my food that has already been done to find it in the Uber Eats area and was never called out. When I asked if they could remake my food I was told. “It’s still warm”. Although they remade my food I had to speak to another person in order to get that established. Another instance was my order was wrong. I went inside to ask for the plan burrito I originally asked for. The lady insisted that it is in my bag which it wasn’t and appeared to be upset when she had to give me a new and correct item.
  • AK
    Avinash Kolli
    Dec 28, 2025
    1.0
    So rude staff and manager
  • CS
    Crystal Sanchez
    Dec 19, 2025
    2.0
    Order food thru DoorDash at 11 food still not ready at 12 o’clock 🤦🏽‍♀️
  • JN
    Josie N
    Dec 9, 2025
    1.0
    I normally don’t leave reviews but I went there almost two weeks ago and waited in line for 20 minutes and then was at the speaker for another 20 minutes before telling them that I placed a mobile order. I eventually gave up waiting and drove up to speak with someone at the window but waited for another 10 minutes before someone acknowledged me and then waited another 10 minutes for my food. There were a lot of staff working as well but there was absolutely no sense of urgency. The food was not hot by the time I got it. I work in fast food as well, and again normally hate to leave reviews but I thought that was unacceptable.
  • AD
    Angelica Diaz
    Nov 27, 2025
    1.0
    will never order from this Taco Bell again. My DoorDash driver waited over 45 minutes in the drive-thru because the staff was moving extremely slow. By the time my food finally came out, it had clearly been sitting there for over an hour. My tacos were soggy, cold, and completely broken. When the driver asked if they could remake it, the employees had an attitude and refused to fix the order—even though it was obviously old. Totally unprofessional and unacceptable. If you can’t provide fresh food or basic customer service, you shouldn’t be in business. Do better.

Frequently Asked Questions About Taco Bell / Pizza Hut

What are the drive-through hours at Taco Bell in Manchester?

The drive-through is open from 8:00 AM to 2:00 AM Monday to Wednesday, Friday to Sunday, and from 9:00 AM to 2:00 AM on Thursday.

Where is Taco Bell in Manchester located?

Taco Bell is located at 1524 Pleasant Valley Rd., Buckland Plaza, Manchester, CT 06042, USA.