Stop & Shop

4.0
1260 reviews
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Business Details

318 West Middle Turnpike, Manchester, CT
06040, United States
(860) 645-8050
https://stores.stopandshop.com/ct/manchester/318-west-middle-turnpike
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About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
318 West Middle Turnpike, Manchester, CT
06040, United States

Hours

Reviews

4.0
1,260 reviews
5 stars
612
4 stars
334
3 stars
141
2 stars
60
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported rude behavior while others praised friendly service.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and produce areas, with some customers noting a strong unpleasant odor.

Pricing

Many customers found prices to be high and not reflective of the quality of food, leading to dissatisfaction.

Product Quality

Inconsistent quality of produce and other items, with reports of expired products and poor selection.

Store Experience

Overall store experience varies; some customers appreciate the convenience and stock, while others criticize the self-checkout process and long lines.
  • DR
    David Robert
    Nov 30, 2025
    1.0
    Sales shown in the aisles don't match what you're charged for. There's ALWAYS "a catch" - horribly run store and severely overpriced. Avoid.
  • VS
    V S
    Nov 11, 2025
    5.0
    My local stop and shop. Excellent roasted chicken and reasonable prices; get the app!
  • LB
    LaDawn Butler
    Nov 11, 2025
    5.0
    Polite people
  • SS
    Susan
    Oct 13, 2025
    4.0
    Our regular place to shop. It would be 5 stars if their bottle return area wasn't so filthy. I think it reflected on the store and how well behind the scenes are being cared for. 11/13/2025 Went again today, the produce guy was rude and dismissive. I had looked up on google the difference between anise and fennel and found that they were different plants with similar flavors. My recipe called for fennel. I asked him and he pointed and said, "Right there." Pointing to the Anise. I said, "Oh, I just looked it up and they are different, just wondering if you have fennel.". He said, "they are the same ." in a very rude tone like I was bothering him. I said, "Oh, sorry, the Internet said they were different.". He repeated, "Same plant.". znd turned his back on me to show me I was bothering him. I thought to myself, there are so many grocery stores here. I think I will make another one my regular one. Then, a few rows down, I was looking for curry paste. Another employee who was taking boxes somewhere, stopped and asked me if he could help me find something. He left his boxes and walked me to the correct spot which I had already passed. So kind. His kindness has kept me shopping there.
  • LB
    Lori Beary
    Oct 3, 2025
    1.0
    Bathroom had maxi pads on the floor and overflowing garbage. It smelled so bad in there that I almost threw up from gagging at the smell
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop on weekdays?

Stop & Shop is open from 7:00 AM to 10:00 PM from Monday to Friday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery service to its customers.