Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
1,256 reviews
5 stars
609
4 stars
334
3 stars
141
2 stars
60
1 star
112
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, particularly in the bathrooms and produce sections.
Customer Service
There are frequent complaints about rude or unprofessional staff, especially at the deli and checkout.
Pricing
Customers consistently noted that prices are high compared to competitors, leading to dissatisfaction.
Product Quality
Several reviews mentioned poor quality of produce and food items, with some items being close to expiration.
Store Experience
While some customers appreciated the store's organization and stock levels, others found the self-checkout experience frustrating.
- VSV SNov 11, 20255.0My local stop and shop. Excellent roasted chicken and reasonable prices; get the app!
- LBLaDawn ButlerNov 11, 20255.0Polite people
- SSSusanOct 13, 20254.0Our regular place to shop. It would be 5 stars if their bottle return area wasn't so filthy. I think it reflected on the store and how well behind the scenes are being cared for. 11/13/2025 Went again today, the produce guy was rude and dismissive. I had looked up on google the difference between anise and fennel and found that they were different plants with similar flavors. My recipe called for fennel. I asked him and he said he pointed and said, "Right there." Pointing to the Anise. I said, "Oh, I just looked it up and they are different, just wondering if you have fennel.". He said, "they are the same ." in a very rude time v like I was bothering him. I said, "Oh, sorry, the Internet said they were different.". He repeated, "Same plant.". And turned his back on me to show me I was bothering him. I thought to myself, there are so many groceries here. I think I will make another my regular one. Then, a few rows down, I was looking for Curry paste. Another employee who was taking boxes somewhere, stopped and asked me if he could help me find something. He left his boxes and walked me to the correct spot which I had already passed. So kind. His kindness has kept me shopping there.
- LBLori BearyOct 3, 20251.0Bathroom had maxi pads on the floor and overflowing garbage. It smelled so bad in there that I almost threw up from gagging at the smell
- DPDavid PrzybylaAug 31, 20252.0Over priced for mid quality food. The lettuce we found has brown on it and they wanted $15 for a fruit mix you can easily make for $8. They carry some stuff you can only find here and that's about the only reason we went. Won't be going back anytime soon. Save your money, go to Sam's or Walmart instead
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop on weekdays?
Stop & Shop is open from 7:00 AM to 10:00 PM from Monday to Friday.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery service to its customers.
Where is Stop & Shop located?
Stop & Shop is located at 318 West Middle Turnpike, Manchester, CT 06040, USA.
What loyalty program does Stop & Shop have for customers?
Stop & Shop offers the GO Rewards loyalty program that provides personalized offers and lets customers earn points redeemable for gas or groceries.
Can customers shop online at Stop & Shop?
Yes, customers can shop online for delivery or pickup, or choose to shop in-store.
What community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program, ensuring no student goes to school hungry.
What banking services are available at Stop & Shop?
Stop & Shop offers services including People's United Bank and Western Union for financial transactions.
Are there convenient transportation or rental services near Stop & Shop?
Yes, nearby you can find Hertz car rental agency and Taylor Rental hardware store for vehicle and equipment needs.
What entertainment and dining options are near Stop & Shop?
Nearby dining includes Ganymead restaurant and bar, The Last Slice pizza restaurant, and Shady Glen burger restaurant. For entertainment, Redbox rental kiosks are also close by.
Where can customers exchange currency or access ATMs near Stop & Shop?
Customers can access currency exchange and ATMs at Coinme near Stop & Shop.