McDonald's

3.1
1023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
184-188 Spencer St, Manchester, CT
06040, United States

Hours

Reviews

3.1
1,023 reviews
5 stars
292
4 stars
190
3 stars
170
2 stars
96
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude behavior and poor communication.

Cleanliness

Multiple reviews pointed out that the restaurant was not clean, with dirty tables and unsanitary conditions noted by customers.

Food Quality

While some customers enjoyed the food, there were complaints about undercooked items and inconsistent quality, particularly with drinks and fries.
  • DH
    Dan Hill
    Oct 31, 2025
    3.0
    $5 for large fry. Should at least fill them!
  • EM
    Easmon Monique
    Oct 31, 2025
    1.0
    Can somebody tell me what the helly is this I got this morning. Hard biscuit, cheese sliding, cold egg😭😭😭 and they didn’t put caramel in my coffee. I drove 30 min to work so I can’t go back
  • TA
    Tahir Aziz
    Oct 18, 2025
    5.0
    Nice
  • JC
    Jaime Carrasquillo
    Oct 2, 2025
    5.0
    Awesome burgers
  • DS
    Dennis Schleicher
    Sep 29, 2025
    2.0
    I’ve been coming to this McDonald’s for years, but I’m really disappointed with their new sauce policy. They used to give you unlimited sauce with chicken nuggets, which made sense. Now, you only get one sauce for a 6-piece, two sauces for a 10-piece, and then they start charging you extra. It never used to be this way. Meanwhile, you can still grab all the free ketchup you want. Doesn’t seem fair. This change takes away from the experience and makes it feel like they’re nickel-and-diming loyal customers. Warm regards, Dennis Schleicher, YouTuber with over 90K subscribers and content creator on Instagram

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 184-188 Spencer St, Manchester, CT?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 12:00 AM on Saturdays and Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Friday, and extended until midnight on Saturdays and Sundays.