Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times at both the drive-thru and counter, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor communication.
Food Quality
There were complaints about food being served cold or poorly prepared, as well as issues with drink quality and portion sizes.
Cleanliness
Several customers mentioned that the restaurant was dirty, with unclean tables and unsanitary conditions.
CC
Carter Children
3 days ago
4.0
It's clean, staff are friendly. As usual, the shake machine was down. The lady made me a shock McFlurry instead after cleaning up the mess when the shake machine blew up.
EF
Emily Francis
Feb 11, 2026
1.0
I WOULD NOT EAT AT THIS ESTABLISHMENT! I just had to most disgusting experience even just stopping in to use their bathroom very quickly. The putrid smell of feces in their bathroom was unbearable & the fact I watched the manger of this establishment walk in, use the bathroom, and walk out without even washing her hands or flushing the toilet absolutely horrifies me, I’d definitely second guess putting anything they make in your mouth before you or your loved ones end up sick! The bathroom was disgusting, toilet paper all over the floor, the sink looks like it’s never been wiped down honestly seems like a basic health code violation to not have a cleanly area for your employees to maintain hygiene along with customers.
PR
Pamela Rhone
Jan 11, 2026
3.0
Slow and usually mess up your order
AD
Alina Dethvongsa
Dec 30, 2025
1.0
Got a large fry, 10 piece chicken nuggets and a cookie but didn’t get the cookie and we waited but they never came to give it to us
DB
Dylan Van Bochoven
Nov 26, 2025
1.0
Told me to move up my car at the drive-thru even though that would’ve caused a rear ending accident. Oblivious.