McDonald's

3.1
1029 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
184-188 Spencer St, Manchester, CT
06040, United States

Hours

Reviews

3.1
1,029 reviews
5 stars
294
4 stars
190
3 stars
172
2 stars
96
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and counter, with some waiting over 30 minutes without being served.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor communication.

Food Quality

There were complaints about food quality, including undercooked items and incorrect preparation, contributing to a negative dining experience.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of attention to cleanliness.
  • PR
    Pamela Rhone
    1 day ago
    3.0
    Slow and usually mess up your order
  • AD
    Alina Dethvongsa
    Dec 30, 2025
    1.0
    Got a large fry, 10 piece chicken nuggets and a cookie but didn’t get the cookie and we waited but they never came to give it to us
  • DB
    Dylan Van Bochoven
    Nov 26, 2025
    1.0
    Told me to move up my car at the drive-thru even though that would’ve caused a rear ending accident. Oblivious.
  • DH
    Dan Hill
    Oct 31, 2025
    3.0
    $5 for large fry. Should at least fill them!
  • EM
    Easmon Monique
    Oct 31, 2025
    1.0
    Can somebody tell me what the helly is this I got this morning. Hard biscuit, cheese sliding, cold egg😭😭😭 and they didn’t put caramel in my coffee. I drove 30 min to work so I can’t go back

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 184-188 Spencer St, Manchester, CT?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 12:00 AM on Saturdays and Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Friday, and extended until midnight on Saturdays and Sundays.