Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
765 reviews
5 stars
263
4 stars
148
3 stars
125
2 stars
55
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly with mobile orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or improperly cooked items.
Cleanliness
While some customers noted cleanliness, others pointed out issues with the dining area and overall hygiene.
Speed of Service
Several reviews mentioned long wait times, especially in the drive-thru, despite some instances of fast service.
- JMJamal Md1 day ago1.0I been waiting on register for long.and they charge me for sauce while i gat tree orders .that’s mean I should to get tree of sauces without charging me.worst service just don’t come over.
- RRRachel-Leigh Reding4 days ago1.0Wouldn’t fix my order. Horrible service
- BWBennett WhitneyNov 2, 20255.0Made my custom order Perfect, thank you! 😎
- BDbobbi davisOct 19, 20255.0I was really tired and needed a pick me up. This young man brought me my order without saying a word while I was getting some. Ice and he did it with a smile. Thank you. Small fries and a cone, you know who you are. I thank you. And this McDonald's has the best. Ice cream cones. Their ice cream is perfect. Fries we're perfectly cooked and lightly salted. The way they should be
- SJSlingshot 860jake (Jake)Oct 13, 20251.0(Edit)Sunday corporate said the owner would give me a call back. Never did. Come to find out when I refused my order they went inside charged me 2nd order refund that and not my original order. So after I go to the bank to get the transaction close out my account open up a new account i am going down with the police and press charges for fraud. Person stealing people money when asking for refund is not right im sure the owner is covering why I did not get a call back. But I am going to press charges and file a lawsuit unless the owner calls me back before I make it to the police station. And makes it right and fires the person doing fraud transaction I'm a 100% done with every single McDonald's.They're all ran so poorly . Pay get told to move up. Then give cars behind me all there food n leave ask for refund they magically come out with my food nope at the point I wasted 5$ in fuel. And 15mins of my time driving n waiting there pointless to eat now happens eveytime. Im just done. Its first come first serve for a drive threw made my complaint. But im done done never going to anther mcdonals again. This experience rewin it. Ima.never eat another big Mac again due to how poorly they all are ran now
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1221 Tolland Tpke, Manchester, CT?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM. The drive-thru operates from 5:00 AM to 11:00 PM on all days except Sunday, opening at 6:00 AM.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services every day from 5:00 AM to 10:30 PM, with Sunday delivery starting at 6:00 AM. They provide curbside pickup, same day delivery, and no-contact delivery options.
Can I order McDonald's food for pickup or delivery using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android devices. Links to download the app are provided for convenience.
What payment options are accepted at McDonald's in Manchester, CT?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a drive-thru service available daily from 5:00 AM to 11:00 PM, opening at 6:00 AM on Sundays.
What services are available at this McDonald's location?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find other dining options near McDonald's at 1221 Tolland Tpke?
Nearby dining options include Dunkin' coffee shop, Golden Dragon Asian fusion restaurant, Subway sandwich shop, and a second McDonald's location.
Are there any automotive services near this McDonald's?
Yes, Firestone Complete Auto Care offers tire and automotive repairs nearby, and there is also an EVgo Car Charging Station for electric vehicles close to the restaurant.
What shopping opportunities are available near this McDonald's?
The Plaza At Burr Corners shopping center, At Home furniture store, and Boot Barn shoe store are some of the nearby shopping options customers can visit before or after dining.
Are there any health-related services close to McDonald's?
Nearby health-related services include Great Expressions Dental Center, Align Dental of Manchester, and the Jenny Craig Weight Loss Center.