Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Cleanliness
While some customers noted clean dining areas, others reported dirty bathrooms and unkempt play areas.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unprofessional behavior.
Food Quality
Many customers enjoyed the food, noting it was fresh and tasty, although there were complaints about cold items and incorrect orders.
DL
Donald Langhorne
Nov 16, 2025
1.0
Slow as molasses and the staff are miserable. I recommend another McDonald, this one an shut down
JS
Jackie Steele
Nov 10, 2025
2.0
Location is more focused on charging you for one "additional" bbq sauce than reading the mobile order place that says "No toy" for Happy Meal.
RR
Roman
Nov 3, 2025
1.0
My burger 🍔 and buns were burned 🔥 😩 no bueno
JA
Joanna Acevedo
Oct 21, 2025
1.0
I had placed the order on the McDonald’s app while my son was driving to the restaurant and as he approached the intercom and was asked if it was a mobile order and he replied “yes” they decided to turn everything off and not even acknowledge him after they asked him if it was a mobile order. He got there before 11:00pm which is the time they close like managers need to train there employees to do BETTER! That was unacceptable and very disrespectful for them to ask a question and then not acknowledge the customer and say there closed. Also McDonald’s shouldn’t be taking orders even if it’s 10 minutes from closing time if this is how your employees are going to treat customers instead of explaining and trying to figure out suggestions. It’s not the first time that I have issues with this place and I have tried giving them the benefit of the doubt but I see nothing has changed.
MG
michael green
Oct 18, 2025
3.0
What can I say it's McDonald's love their fries the service and atmosphere is a hit and miss just depends on what time of day you go there and who's working